This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users assume immediate, locked-in financial liability upon incurring any Fee, with no ability to cancel payment obligations or recover amounts paid, subject only to any cancellation rights expressly stated elsewhere in the Terms.
Interpretive note: The clause contains a parenthetical carve-out—'subject to any cancellation rights set forth in these Terms'—that qualifies the non-cancelable rule. This is recorded in omitted_material rather than the canonical claim because the carve-out references rights defined elsewhere and cannot be fully characterised from this excerpt alone.
Users must pay all fees before using the service, and once a payment obligation is incurred it cannot be cancelled and the fee will not be returned.
How other platforms handle this
Calendly will bill the Fees in advance. Customers who qualify for invoice-billing are billed immediately at the start of the Initial Subscription Term...payment of which is due thirty (30) days from the first day of the then-current Subscription Term.
Customer will pay all Fees in the currency stated in the bill or invoice.
If Customer orders Services from Reseller, then: (a) fees for the Services will be set between Customer and Reseller, and any payments will be made directly to Reseller under the Reseller Agreement.
"all Fees must be paid in advance, payment obligations are non-cancelable once incurred (subject to any cancellation rights set forth in these Terms), and Fees paid are non-refundable.Excerpt from LlamaIndex's Terms of Service
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Users assume immediate, locked-in financial liability upon incurring any Fee, with no ability to cancel payment obligations or recover amounts paid, subject only to any cancellation rights expressly stated elsewhere in the Terms.
Users must pay all fees before using the service, and once a payment obligation is incurred it cannot be cancelled and the fee will not be returned.
ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.
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