Lime · Lime Terms of Service · View original document ↗

Indemnification Excludes Willful Misconduct and Gross Negligence

Medium severity Explicitdocumentlanguage Common · 228 of 352 platforms
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This analysis describes what Lime's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Twilio Medium

Twilio will have no liability or obligation under this Section 6.1 with respect to any Twilio Indemnifiable Claim arising out of...(c) Services for which there is no charge or Beta Offerings.

Instacart Medium

Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...

Runway Medium

This provision does not require you to indemnify any of the Company Parties for any unconscionable commercial practice by such party or for such party's fraud, deception, false promise, misrepresentation...

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▸ View Original Clause Language DOCUMENT RECORD
"
This provision does not include claims resulting from the Released Parties' willful misconduct and/or gross negligence.

— Excerpt from Lime's Lime Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Lime Terms of Service
Entity
Lime
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
July 9, 2026
Record ID
CA-P-063559
Document ID
CA-D-00741
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9977673210cdbdf3959e6e801e2d5a010773ca06b9c9a4ed0b2350428c1d5904
Analysis generated
May 8, 2026 15:16 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Lime
Document: Lime Terms of Service
Record ID: CA-P-063559
Captured: 2026-05-08 15:16:53 UTC
SHA-256: 9977673210cdbdf3…
URL: https://conductatlas.com/platform/lime/lime-terms-of-service/provision/CA-P-063559/indemnification-excludes-willful-misconduct-and-gross-negligence/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Lime's Indemnification Excludes Willful Misconduct and Gross Negligence clause do?

The clause states: “This provision does not include claims resulting from the Released Parties' willful misconduct and/or gross negligence.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.

Is ConductAtlas affiliated with Lime?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Lime.