This analysis describes what Lime's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
We will make the refund using the same payment method you used for the original transaction unless you and us explicitly agree to a different method; in any case, this refund will not incur any costs for you.
If you reside in Japan and are classified as a "consumer" under the Consumer Contract Act...Whatnot will refund any refundable amounts, other than those relating to the payment delay that directly resulted in the account termination.
If we cancel all or part of an order that we've already charged you for, we'll refund you the full amount of the canceled portion of the order.
Monitoring
Lime has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"If your reservation via the App is rejected after your request, you'll receive the applicable refund assuming your payment method was actually charged.— Excerpt from Lime's Lime Terms of Service
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
The clause states: “If your reservation via the App is rejected after your request, you'll receive the applicable refund assuming your payment method was actually charged.”
ConductAtlas has identified this type of provision across 174 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Lime.