Ledger limits what it will pay you if something goes wrong — specifically, they exclude liability for indirect losses, meaning if a faulty device causes you to lose access to your cryptocurrency, they are not responsible for the value of those assets.
If your Ledger device malfunctions and you lose access to cryptocurrency stored on it, this clause means Ledger's liability is capped at or near the purchase price of the device — not the value of the crypto assets affected.
Cross-platform context
See how other platforms handle Limitation of Liability for Indirect Losses and similar clauses.
Compare across platforms →For a device specifically designed to secure cryptocurrency, excluding liability for indirect losses could mean consumers have no legal recourse for the most significant financial harm a defective device could cause.
(1) REGULATORY FRAMEWORK: This provision implicates EU Directive 93/13/EEC on Unfair Terms in Consumer Contracts, which prohibits clauses that create a significant imbalance between the parties to the detriment of the consumer; GDPR is not directly engaged by this clause. French Civil Code Articles 1231-3 and 1231-4 govern consequential loss exclusions in commercial contracts. For US consumers, FTC Act Section 5 prohibits unfair or deceptive practices, and state warranty laws (California Song-Beverly Consumer Warranty Act, UCC §2-719) may restrict the enforceability of consequential loss exclusions. Enforcement authority: EU national consumer protection authorities, French DGCCRF, FTC, and State AGs. (2)
Compliance intelligence locked
Regulatory citations, enforcement risk, and due diligence action items.
Watcher: regulatory citations. Professional: full compliance memo.