Jasper AI · Jasper Terms of Service · View original document ↗

Limitation of Liability

Medium severity Medium confidence Explicitdocumentlanguage Common · 265 of 343 platforms
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Document Record

What it is

The agreement caps Jasper's total liability for any claims, including implied warranty claims, at the amount paid by the user for the service in the 12 months preceding the dispute.

This analysis describes what Jasper AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a financial ceiling on Jasper's liability exposure per claim, which affects the maximum recovery available to users regardless of the nature or magnitude of the harm alleged.

Interpretive note: Enforceability of the liability cap for consumer claims may be constrained by applicable state or national consumer protection law; the document acknowledges this by limiting the cap to the extent permitted by applicable law.

Change history

modified May 27, 2026

Language softened with 'to the maximum extent permitted by applicable law' qualifier, suppliers and distributors added to liable parties, and separate damages waiver removed.

View full change record →

Consumer impact (what this means for users)

Under this clause, the maximum amount recoverable from Jasper for any claim is limited to fees paid in the prior 12 months. Users on free tiers would have a liability cap at zero under this formula, subject to applicable law.

How other platforms handle this

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

Pinterest Medium

To the maximum extent permitted by applicable law, Pinterest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, res...

Hulu Medium

You will remain responsible for any amounts you fail to pay in connection with your subscription, including collection costs, bank overdraft fees, collection agency fees, reasonable attorneys' fees, and arbitration or court costs.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
To the maximum extent permitted by applicable law, the total liability of Jasper, and its suppliers and distributors, for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the services in the 12 months before the dispute.

— Excerpt from Jasper AI's Jasper Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Liability caps in consumer service agreements engage applicable consumer protection law in multiple jurisdictions. EU consumer protection directives and UK Consumer Rights Act provisions may limit the enforceability of liability caps against consumers in those regions. California consumer protection law may also impose constraints on liability exclusions that result in a consumer recovering nothing. (2) GOVERNANCE EXPOSURE: Medium. A 12-month fee cap is a standard commercial practice in SaaS agreements but may face enforceability challenges when applied to individual consumers, particularly for claims involving data loss, privacy breaches, or AI-generated content errors with consequential business impact. (3) JURISDICTION FLAGS: EU and UK users may have statutory rights that override contractual liability limitations for certain claim types. California's Consumers Legal Remedies Act and unfair competition law may limit the practical enforceability of this cap for California residents. The document notes the cap applies only to the extent permitted by applicable law, which preserves some jurisdictional flexibility but leaves scope uncertain. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers should negotiate liability caps in their master services agreements, as the consumer-facing 12-month cap may be inadequate for business-scale data or content processing losses. Vendor risk assessments should document the liability cap as a financial exposure factor. (5) COMPLIANCE CONSIDERATIONS: Legal teams supporting enterprise deployments should confirm whether indemnification provisions and insurance requirements in enterprise agreements provide coverage beyond the standard 12-month liability cap stated in consumer terms.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices in consumer contracts, including liability limitation clauses that may effectively prevent consumer recovery.
    File a complaint →
  • State AG
    State Attorneys General may have jurisdiction over consumer liability limitations under state consumer protection statutes, particularly in California and New York.
    File a complaint →

Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Jasper Terms of Service
Entity
Jasper AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-010249
Document ID
CA-D-00516
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d2f23f599df203d27af339ad0f9e56f05bd517b6000e0e3bf597c6eedf00eedc
Analysis generated
May 21, 2026 00:08 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Jasper AI
Document: Jasper Terms of Service
Record ID: CA-P-010249
Captured: 2026-05-21 00:08:55 UTC
SHA-256: d2f23f599df203d2…
URL: https://conductatlas.com/platform/jasper-ai/jasper-terms-of-service/limitation-of-liability/
Accessed: June 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Jasper AI's Limitation of Liability clause do?

This provision establishes a financial ceiling on Jasper's liability exposure per claim, which affects the maximum recovery available to users regardless of the nature or magnitude of the harm alleged.

How does this clause affect you?

Under this clause, the maximum amount recoverable from Jasper for any claim is limited to fees paid in the prior 12 months. Users on free tiers would have a liability cap at zero under this formula, subject to applicable law.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.

Is ConductAtlas affiliated with Jasper AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Jasper AI.