Jasper AI · Jasper Terms of Service · View original document ↗

Limitation of Liability

Medium severity High confidence Explicitdocumentlanguage Common · 228 of 325 platforms
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What it is

Jasper's financial responsibility to you is capped at whatever you paid them in the last 12 months, and they are not liable for any indirect or consequential damages, no matter how significant the harm.

This analysis describes what Jasper AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

If Jasper's platform causes significant business losses, data breaches, or other downstream harm, the most you can recover is your recent subscription fees, which may be far less than your actual losses.

Consumer impact (what this means for users)

Users who experience significant harm, such as data loss, IP infringement from AI outputs, or business disruption, can only recover a limited amount tied to their subscription spend, not their actual damages.

How other platforms handle this

Whatnot Medium

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WHATNOT NOR ITS SERVICE PROVIDERS INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORT...

Cohere Medium

In no event will either party's aggregate liability arising out of or related to this Agreement exceed the total fees paid or payable by Customer in the twelve (12) months preceding the claim. In no event will either party be liable for any indirect, incidental, special, consequential, or punitive d...

Anthropic Medium

Except as stated in Section L.3.b, the liability of each party, and its affiliates and licensors, for any damages arising out of or related to these Terms (i) excludes damages that are consequential, incidental, special, indirect, or exemplary damages, including lost profits, business, contracts, re...

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▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL JASPER'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER TO JASPER IN THE TWELVE (12) MONTH PERIOD PRECEDING THE CLAIM. IN NO EVENT WILL JASPER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES.

— Excerpt from Jasper AI's Jasper Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1) REGULATORY LANDSCAPE: Limitation of liability clauses are generally enforceable in commercial contracts under U.S. law, but their application to consumer contracts may face scrutiny under state consumer protection statutes. In the EU, certain liability limitations may be unenforceable under consumer contract directives. GDPR Article 82 also provides data subjects a right to compensation that contractual liability caps cannot fully extinguish for data protection violations. 2) GOVERNANCE EXPOSURE: Medium. The 12-month cap is standard in SaaS agreements for B2B contexts but creates material exposure for enterprise users who suffer significant losses from AI-generated content errors, data incidents, or service outages. The exclusion of consequential damages amplifies this exposure for users with complex operational dependencies on the platform. 3) JURISDICTION FLAGS: EU/EEA users retain statutory rights under GDPR that may supersede contractual liability limits for data protection claims. California and other states may limit liability cap enforceability in consumer-facing agreements. UK users may have similar protections under the Consumer Rights Act. 4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers negotiating MSAs should consider whether the 12-month cap is adequate given their use case volume and data sensitivity. Procurement teams should assess whether professional indemnity or cyber liability insurance can bridge the gap between the contractual cap and actual business risk. 5) COMPLIANCE CONSIDERATIONS: Legal teams reviewing vendor contracts should flag this cap in risk registers and ensure it is disclosed to internal business units relying on Jasper for revenue-generating or compliance-sensitive content. Organizations subject to GDPR should confirm whether Jasper's DPA addresses liability for data protection breaches separately from this general limitation.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices, including contractual terms that may unreasonably limit consumer remedies
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Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Jasper Terms of Service
Entity
Jasper AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 11, 2026
Record ID
CA-P-010249
Document ID
CA-D-00516
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
bb17701e58b3f9aca52512bf46af0286da0c9d5f8b1a099f6b57764f7437b3bb
Analysis generated
May 8, 2026 14:13 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Jasper AI
Document: Jasper Terms of Service
Record ID: CA-P-010249
Captured: 2026-05-08 14:13:19 UTC
SHA-256: bb17701e58b3f9ac…
URL: https://conductatlas.com/platform/jasper-ai/jasper-terms-of-service/limitation-of-liability/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Jasper AI's Limitation of Liability clause do?

If Jasper's platform causes significant business losses, data breaches, or other downstream harm, the most you can recover is your recent subscription fees, which may be far less than your actual losses.

How does this clause affect you?

Users who experience significant harm, such as data loss, IP infringement from AI outputs, or business disruption, can only recover a limited amount tied to their subscription spend, not their actual damages.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.

Is ConductAtlas affiliated with Jasper AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Jasper AI.