Provision record
Instacart · Instacart Terms of Service (Superseded Capture) · View original document ↗

Informal Dispute Resolution Mandatory Precondition

High severity Explicit document language Common · 200 of 352 platforms
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This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

TaskRabbit Medium

If we are unable to resolve your inquiry or complaint, you may contact an independent dispute resolution body, free of charge to you. You may contact our US-based third-party dispute resolution organization, JAMS...

Discord Medium

You and Discord...agree that any applicable statute of limitations period and filing fees or other deadlines will be tolled while the Parties engage in this Informal Dispute Resolution process.

Spotify Medium

After a Notice containing all of the information required above is received, the parties agree to engage in good faith for a period of sixty (60) days in an effort to resolve the Dispute...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Compliance with this informal dispute resolution process is a mandatory precondition to commencing any arbitration or court proceeding between you and Instacart, except where delay would cause immediate and irreparable harm...

Excerpt from Instacart's Terms of Service (Superseded Capture)

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Instacart Terms of Service (Superseded Capture)
Entity
Instacart
Date stated by the document
May 7, 2026
As printed in Instacart’s text (version CA-V-006654), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-006654, captured Sept. 11, 2026
Record ID
CA-P-071823
Document ID
CA-D-000559
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006654)
75dcbdc8acf3b16432c8f27daaa256eed974693ca2f93c204ffabafcd7ddc4cf
Analysis generated
July 12, 2026 15:13 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006654 (checked Oct. 5, 2026)
Citation Record
Entity: Instacart
Document: Instacart Terms of Service (Superseded Capture)
Record ID: CA-P-071823
Version: CA-V-006654
Captured: 2026-09-11 00:24:48 UTC
SHA-256: 75dcbdc8acf3b164…
URL: https://conductatlas.com/platform/instacart/instacart-terms-of-service-superseded-capture/provision/CA-P-071823/informal-dispute-resolution-mandatory-precondition/
Accessed: Oct. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Instacart's Informal Dispute Resolution Mandatory Precondition clause do?

The clause states: “Compliance with this informal dispute resolution process is a mandatory precondition to commencing any arbitration or court proceeding between you and Instacart, except where delay would cause immediate and irreparable harm...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 200 platforms. See the full comparison.

Is ConductAtlas affiliated with Instacart?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Instacart.