Provision record
Instacart · Instacart Terms of Service (Superseded Capture) · View original document ↗

Arbitration Fee-Shifting for Frivolous Claims

Medium severity Explicit document language Common · 200 of 352 platforms
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This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

DoorDash Medium

if DoorDash makes any future material change to this Arbitration Agreement, it will not apply to any individual claim(s) that you had already provided notice of to DoorDash.

Snapchat Medium

Any claims or disputes where the total amount sought is less than $10,000 USD may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief.

Pinterest Medium

if 25 or more similar arbitration demands are filed within a 60-day period or with the assistance of the same law firm or group of law firms, AAA will consolidate the arbitration demands.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
if the arbitrator finds that the other party's claim, cross-claim, or defense was groundless, brought in bad faith or for harassment, or otherwise frivolous...the arbitrator shall award appropriate attorneys' fees and costs.

Excerpt from Instacart's Terms of Service (Superseded Capture)

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Instacart Terms of Service (Superseded Capture)
Entity
Instacart
Date stated by the document
May 7, 2026
As printed in Instacart’s text (version CA-V-006654), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-006654, captured Sept. 11, 2026
Record ID
CA-P-071818
Document ID
CA-D-000559
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006654)
75dcbdc8acf3b16432c8f27daaa256eed974693ca2f93c204ffabafcd7ddc4cf
Analysis generated
July 12, 2026 15:13 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006654 (checked Oct. 5, 2026)
Citation Record
Entity: Instacart
Document: Instacart Terms of Service (Superseded Capture)
Record ID: CA-P-071818
Version: CA-V-006654
Captured: 2026-09-11 00:24:48 UTC
SHA-256: 75dcbdc8acf3b164…
URL: https://conductatlas.com/platform/instacart/instacart-terms-of-service-superseded-capture/provision/CA-P-071818/arbitration-fee-shifting-for-frivolous-claims/
Accessed: Oct. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Instacart's Arbitration Fee-Shifting for Frivolous Claims clause do?

The clause states: “if the arbitrator finds that the other party's claim, cross-claim, or defense was groundless, brought in bad faith or for harassment, or otherwise frivolous...the arbitrator shall award appropriate attorneys' fees and costs.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 200 platforms. See the full comparison.

Is ConductAtlas affiliated with Instacart?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Instacart.