Provision record
Instacart · Instacart Terms of Service (Superseded Capture) · View original document ↗

US Binding Arbitration Requirement

High severity High confidence Explicit document language Common · 200 of 352 platforms

Key Facts · in the document’s own words

What does Instacart require U.S. residents to submit disputes to?
“FOR U.S. RESIDENTS, EXCEPT IN NARROW CIRCUMSTANCES, ALL DISPUTES BETWEEN YOU AND INSTACART NOT RESOLVED INFORMALLY ARE SUBJECT TO THE ARBITRATION AGREEMENT OF SECTION 7, WHICH REQUIRES BINDING, FINAL ARBITRATION...”
Version CA-V-006654, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Instacart requires U.S. residents, except in narrow circumstances, to submit all disputes not resolved informally to binding, final arbitration under the Arbitration Agreement in Section 7.
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This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The mandatory arbitration requirement eliminates court litigation as the default path for U.S. residents for nearly all disputes, replacing it with binding arbitration.

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Interpretive note: The excerpt is truncated; the definition of 'narrow circumstances' and additional arbitration terms are contained in Section 7, which is not quoted here.

Consumer impact (what this means for users)

A U.S. resident reader who has an unresolved dispute with Instacart is required, except in narrow circumstances, to pursue it through binding, final arbitration rather than in court.

How other platforms handle this

Lyft Medium

This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns...

Pinterest Medium

Under certain conditions, it may be possible to invoke binding arbitration for complaints regarding DPF compliance not resolved by any of the other DPF mechanisms...

Anyscale Medium

Under certain conditions, as more fully described in Pre-Arbitration Requirements of Annex I of the DPF Principles, you may invoke binding arbitration for complaints regarding DPF compliance not resolved by any of the other DPF mechanisms.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
FOR U.S. RESIDENTS, EXCEPT IN NARROW CIRCUMSTANCES, ALL DISPUTES BETWEEN YOU AND INSTACART NOT RESOLVED INFORMALLY ARE SUBJECT TO THE ARBITRATION AGREEMENT OF SECTION 7, WHICH REQUIRES BINDING, FINAL ARBITRATION...

Excerpt from Instacart's Terms of Service (Superseded Capture)

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Instacart Terms of Service (Superseded Capture)
Entity
Instacart
Date stated by the document
May 7, 2026
As printed in Instacart’s text (version CA-V-006654), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-006654, captured Sept. 11, 2026
Record ID
CA-P-071686
Document ID
CA-D-000559
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006654)
75dcbdc8acf3b16432c8f27daaa256eed974693ca2f93c204ffabafcd7ddc4cf
Analysis generated
July 12, 2026 15:13 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006654 (checked Oct. 5, 2026)
Citation Record
Entity: Instacart
Document: Instacart Terms of Service (Superseded Capture)
Record ID: CA-P-071686
Version: CA-V-006654
Captured: 2026-09-11 00:24:48 UTC
SHA-256: 75dcbdc8acf3b164…
URL: https://conductatlas.com/platform/instacart/instacart-terms-of-service-superseded-capture/provision/CA-P-071686/us-binding-arbitration-requirement/
Accessed: Oct. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Instacart's US Binding Arbitration Requirement clause do?

The mandatory arbitration requirement eliminates court litigation as the default path for U.S. residents for nearly all disputes, replacing it with binding arbitration.

How does this clause affect you?

A U.S. resident reader who has an unresolved dispute with Instacart is required, except in narrow circumstances, to pursue it through binding, final arbitration rather than in court.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 200 platforms. See the full comparison.

Is ConductAtlas affiliated with Instacart?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Instacart.