This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The mandatory arbitration requirement eliminates court litigation as the default path for U.S. residents for nearly all disputes, replacing it with binding arbitration.
Interpretive note: The excerpt is truncated; the definition of 'narrow circumstances' and additional arbitration terms are contained in Section 7, which is not quoted here.
A U.S. resident reader who has an unresolved dispute with Instacart is required, except in narrow circumstances, to pursue it through binding, final arbitration rather than in court.
How other platforms handle this
This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns...
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
in the event that there are 100 or more individual Requests of a similar nature filed against Chegg by or with the assistance of the same law firm...within a 30 day period...the AAA (1) will administer the arbitration demands in batches of 100 Requests per batch...
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"FOR U.S. RESIDENTS, EXCEPT IN NARROW CIRCUMSTANCES, ALL DISPUTES BETWEEN YOU AND INSTACART NOT RESOLVED INFORMALLY ARE SUBJECT TO THE ARBITRATION AGREEMENT OF SECTION 7, WHICH REQUIRES BINDING, FINAL ARBITRATION...— Excerpt from Instacart's Instacart Terms of Service (Superseded Capture)
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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The mandatory arbitration requirement eliminates court litigation as the default path for U.S. residents for nearly all disputes, replacing it with binding arbitration.
A U.S. resident reader who has an unresolved dispute with Instacart is required, except in narrow circumstances, to pursue it through binding, final arbitration rather than in court.
ConductAtlas has identified this type of provision across 200 platforms. See the full comparison.
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