Hulu Terms of Use

This Subscriber Agreement governs access to and use of the Disney+, ESPN, and Hulu streaming services, establishing a contractual relationship between subscribers and Disney Platform Distribution, Inc., BAMTech, LLC, Hulu, LLC, and Hulu Live LLC collectively. The agreement states that subscriptions auto-renew at the end of each billing period, that cancellations must occur before 11:59 p.m. Eastern Time the day before a subscription term ends, that partial-period refunds are not provided except at Hulu's sole discretion, and that the terms authorize Hulu to use updated payment information obtained directly from payment providers to continue billing without additional subscriber action. Notably, the agreement asserts a broad AI restriction prohibiting use of any content in connection with AI tool development, fine-tuning, training, testing, or benchmarking, which represents an explicit contractual prohibition rather than a default copyright position; separately, the agreement's class action waiver and mandatory individual binding arbitration clause (with a 30-day opt-out window) is a significant limitation on dispute resolution rights, though enforceability of class action waivers in arbitration varies by jurisdiction and applicable law may constrain certain assertions. The agreement engages the FTC Act regarding auto-renewal and negative-option billing practices, COPPA and CCPA insofar as the privacy policy incorporated by reference governs data collection, and the Video Privacy Protection Act given the nature of the streaming service; California, New York, and other state consumer protection statutes may impose additional disclosure and cancellation obligations beyond what the agreement expressly articulates.