Hulu Terms of Use

This is Hulu's subscriber agreement — the legally binding contract that governs your Disney+, ESPN, and Hulu streaming subscriptions, covering billing, cancellation, data sharing, and your legal rights. The most important thing to know is that your subscription auto-renews automatically and Hulu will not refund partially used billing periods, so you must cancel by 11:59 PM Eastern the day before your billing period ends to avoid being charged. Hulu also shares your viewing history and personal information with third parties for targeted advertising unless you actively opt out — you can do so by visiting www.hulu.com/account or contacting privacy@hulu.com.

This Subscriber Agreement governs access to and use of the Disney+, ESPN, and Hulu streaming services, establishing a binding contract between subscribers and the legal entities Disney Platform Distribution, Inc., BAMTech, LLC, Hulu, LLC, and Hulu Live LLC, with legal basis in contract law and applicable U.S. statutes. The most significant obligations include mandatory auto-renewal billing with no refunds for partially used subscription terms, household-only account sharing restrictions enforced at Hulu's sole discretion, and user agreement to individual binding arbitration with a class action waiver for all disputes except small claims. Notable deviations from industry standard include an explicit prohibition on using any streamed content for AI/ML training, fine-tuning, or benchmarking purposes, and a provision allowing Hulu to share viewing history and personally identifiable information with third parties under the Video Privacy Protection Act framework, including an opt-out mechanism that requires affirmative action by subscribers. The document engages CCPA (California Consumer Privacy Act), the Video Privacy Protection Act (VPPA, 18 U.S.C. § 2710), COPPA (Children's Online Privacy Protection Act) by reference through age eligibility restrictions, and the Federal Arbitration Act governing the mandatory arbitration clause; material compliance considerations include ensuring valid VPPA-compliant consent for PII disclosure, confirming that the 30-day opt-out window for arbitration is adequately disclosed, and auditing whether the no-ads tier's continued ad exceptions comply with FTC truth-in-advertising standards.