Your Hulu subscription renews automatically every billing period and you will not get a refund if you cancel mid-period — you must cancel before 11:59 PM Eastern the day before your renewal date to avoid being charged again.
Consumer impact (what this means for users)
This provision means consumers who forget to cancel before 11:59 PM Eastern the day before renewal will be charged a full subscription fee with no refund available, regardless of how little of the new billing period they use.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Cancel Subscription
Log in to your account at www.hulu.com/account, navigate to your subscription settings, and click 'Cancel' before 11:59 PM Eastern the day before your next billing date to avoid being charged.
Cross-platform context
See how other platforms handle Auto-Renewal and No-Refund Policy and similar clauses.
The no-refund policy and strict cancellation deadline mean a single missed cancellation window results in a full additional billing period charge with no recourse, which can amount to a monthly or annual subscription fee lost.
View original clause language
Your subscription(s) will automatically renew at the end of the disclosed subscription term, unless cancelled in accordance with the instructions for cancellation below. Payment will be charged to your chosen payment method at confirmation of purchase and, unless otherwise disclosed, at the start of every new billing period during your current or renewed subscription term. EXCEPT AS REQUIRED BY APPLICABLE LAW, WE DO NOT REFUND OR CREDIT FOR PARTIALLY USED SUBSCRIPTION TERMS AND/OR BILLING PERIODS, ALTHOUGH WE MAY PROVIDE SUCH REFUNDS OR CREDITS ON A CASE-BY-CASE BASIS IN OUR SOLE AND ABSOLUTE DISCRETION. YOU MUST CANCEL YOUR SUBSCRIPTION PRIOR TO 11:59 P.M. EASTERN TIME ON THE DAY BEFORE YOUR SUBSCRIPTION TERM ENDS IN ORDER TO AVOID BEING CHARGED FOR THE NEXT SUBSCRIPTION TERM.
REGULATORY FRAMEWORK: Auto-renewal provisions in consumer contracts are regulated at the state level, most strictly under California's Automatic Renewal Law (ARL, Cal. Bus. & Prof. Code §§ 17600-17606), which requires clear disclosure, affirmative consent, and an easy cancellation mechanism. The FTC Act Section 5 prohibits unfair or deceptive subscription practices; the FTC's 2023 'Click to Cancel' rulemaking (16 C.F.R. Part 425) directly targets difficult cancellation mechanisms. Multiple states including New York, Illinois, and Delaware have their own auto-renewal statutes.
🔒
Compliance intelligence locked
Regulatory citations, enforcement risk, and due diligence action items.
State attorneys general enforce state-level automatic renewal laws, including California's Automatic Renewal Law (Cal. Bus. & Prof. Code §§ 17600-17606).
ConductAtlas Policy Archive
Entity: Hulu | Document: Hulu Terms of Use | Record: CA-P-003824
Captured: 2026-04-28 06:38:42 UTC | SHA-256: 48e1ef9d04557445…
URL: https://conductatlas.com/platform/hulu/hulu-terms-of-use/auto-renewal-and-no-refund-policy/
Accessed: May 2, 2026