HubSpot · HubSpot Terms of Service · View original document ↗

Governing Law and Forum Selection

Medium severity Medium confidence Explicitdocumentlanguage Rare · 3 of 325 platforms
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Document Record

What it is

Any legal dispute with HubSpot must be resolved in courts located in Cambridge, Massachusetts, applying Massachusetts law, regardless of where your business is located.

This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

If you need to take legal action against HubSpot or defend a claim from HubSpot, you will generally need to do so in Massachusetts courts, which may create practical and financial barriers for businesses located in other states or countries.

Interpretive note: Enforceability of this forum selection clause varies significantly for EU, UK, and other international customers where mandatory local law may supersede contractual jurisdiction provisions, particularly for data protection claims.

Consumer impact (what this means for users)

Non-Massachusetts businesses, and particularly international customers, may face significant logistical and cost burdens if a dispute with HubSpot requires litigation in Cambridge, Massachusetts, and local consumer or data protection law may not apply as expected.

How other platforms handle this

Datadog Medium

These Terms will be governed by the laws of the State of New York without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the state and federal courts located in New York, New York for any disputes arising out of or relating to these Terms or your use of...

Cohere Medium

This Agreement will be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Each party irrevocably submits to the exclusive jurisdiction of the courts of Ontario, Canada for t...

Replit Medium

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes not subject to arbitration shall be brought exclusively in the state or federal courts located in San Francisco County, California.

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▸ View Original Clause Language DOCUMENT RECORD
"
This Agreement shall be governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions. Any legal action or proceeding relating to this Agreement shall be brought exclusively in the federal or state courts located in Cambridge, Massachusetts, and each party consents to personal jurisdiction in such courts.

— Excerpt from HubSpot's HubSpot Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Forum selection and choice-of-law clauses are generally enforceable in US B2B commercial contracts under the Supreme Court's precedent in M/S Bremen v. Zapata Off-Shore Co. and subsequent cases, though courts may decline to enforce them where they are unreasonable or unjust in context. In the EU, Brussels I Regulation and Rome I Regulation may override contractual forum selection and choice-of-law clauses for certain categories of disputes, particularly those involving mandatory data protection law. GDPR disputes involving data subject rights may not be contractually displaced to Massachusetts courts. GOVERNANCE EXPOSURE: Medium. For US-based B2B customers, Massachusetts forum selection is a manageable limitation, though it increases litigation cost for non-Massachusetts businesses. For EU, UK, and other international customers, the clause creates heightened tension with local mandatory law and may be partially or wholly unenforceable for certain categories of claims, particularly data protection claims. JURISDICTION FLAGS: EU and EEA customers should assess whether this forum selection clause is enforceable for GDPR-related claims, as EU supervisory authorities and data subjects typically cannot be contractually required to bring claims outside their home jurisdiction. UK customers face similar considerations under UK GDPR. Australian, Canadian, and other international customers should consult local counsel on the enforceability of US-exclusive forum selection for commercial disputes. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams negotiating enterprise agreements should assess whether alternative dispute resolution mechanisms such as arbitration with agreed seat, or local jurisdiction carve-outs, are available for international customers. Legal teams should flag this clause when advising on the enforceability of HubSpot contract claims in non-US jurisdictions. COMPLIANCE CONSIDERATIONS: International customers should confirm with local counsel whether this forum selection clause is enforceable in their jurisdiction and whether local mandatory law provisions such as GDPR supervisory authority jurisdiction or local consumer protection law may provide alternative forums or remedies that cannot be contractually waived.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • State AG
    State Attorneys General in the customer's home state may have authority over unfair or deceptive practices regardless of contractual forum selection clauses, providing an alternative enforcement avenue
    File a complaint →

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
HubSpot Terms of Service
Entity
HubSpot
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 9, 2026
Record ID
CA-P-007716
Document ID
CA-D-00207
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fe8ba7ca9a80e255f49bcc03fd3d4cf922c263ff1879581e19704a1350fb3524
Analysis generated
May 9, 2026 21:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: HubSpot
Document: HubSpot Terms of Service
Record ID: CA-P-007716
Captured: 2026-05-09 21:58:44 UTC
SHA-256: fe8ba7ca9a80e255…
URL: https://conductatlas.com/platform/hubspot/hubspot-terms-of-service/governing-law-and-forum-selection/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does HubSpot's Governing Law and Forum Selection clause do?

If you need to take legal action against HubSpot or defend a claim from HubSpot, you will generally need to do so in Massachusetts courts, which may create practical and financial barriers for businesses located in other states or countries.

How does this clause affect you?

Non-Massachusetts businesses, and particularly international customers, may face significant logistical and cost burdens if a dispute with HubSpot requires litigation in Cambridge, Massachusetts, and local consumer or data protection law may not apply as expected.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 3 platforms. See the full comparison.

Is ConductAtlas affiliated with HubSpot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.