Provision record
Hims & Hers · Hims & Hers Terms and Conditions · View original document ↗

AI Not Used For Clinical Decisions Or Mental Health Care

High severity Explicitdocumentlanguage Common · 222 of 352 platforms
Get alerted the next time Hims & Hers changes these terms. Follow Hims & Hers →
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity Hims & Hers recorded 2 documented changes in the last 30 days.
Follow Hims & Hers →
Monitor governance changes for Hims & Hers Monitor emails you the same day this changes. The archive stays free.
Follow Hims & Hers →

Get the weekly research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean. No account.

This analysis describes what Hims & Hers's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Tinder Medium

Tinder may itself use or offer to You certain software-enabled technology utilizing artificial intelligence or machine learning systems ("AI Technology") as part of the Services.

Anthropic Medium

Request a review of decisions made solely based on automated processing of personal data.

Mailchimp Medium

This includes the use of automated, dynamic vetting and scoring analysis tools to identify and take action, as well as human review to supplement our automated abuse prevention.

See all platforms with this clause type →

Monitoring

Hims & Hers has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 20 platforms.

Follow Hims & Hers → Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
Hims & Hers does not use AI to make clinical decisions or to provide mental or behavioral healthcare. All messages sent to you by your care team...are reviewed and approved by a qualified licensed healthcare professional...

Excerpt from Hims & Hers's Terms and Conditions

Provision details

Document information
Document
Hims & Hers Terms and Conditions
Entity
Hims & Hers
Document last updated
July 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-066057
Document ID
CA-D-00906
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
125a36c8df75aae2f8e2938adaed9db682f47d9cd5264d01a86ca550ad3fb7ef
Analysis generated
July 9, 2026 08:05 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Hims & Hers
Document: Hims & Hers Terms and Conditions
Record ID: CA-P-066057
Captured: 2026-07-09 08:05:51 UTC
SHA-256: 125a36c8df75aae2…
URL: https://conductatlas.com/platform/hims-hers/hims-hers-terms-and-conditions/provision/CA-P-066057/ai-not-used-for-clinical-decisions-or-mental-health-care/
Accessed: July 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Related Analysis

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Hims & Hers's AI Not Used For Clinical Decisions Or Mental Health Care clause do?

The clause states: “Hims & Hers does not use AI to make clinical decisions or to provide mental or behavioral healthcare. All messages sent to you by your care team...are reviewed and approved by a qualified licensed healthcare professional...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 222 platforms. See the full comparison.

Is ConductAtlas affiliated with Hims & Hers?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hims & Hers.