“Gusto does not generate, review, verify, or endorse AI Outputs, makes no representations or warranties regarding the accuracy, completeness, or compliance of AI Outputs, and shall not be liable...”
This analysis describes what Gusto's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause removes Gusto's legal responsibility for the quality or correctness of AI-generated outputs, meaning users bear the risk of relying on those outputs.
Interpretive note: The excerpt is truncated after 'shall not be liable' and does not specify the full scope of the liability exclusion. The canonical claim reflects what the quoted language establishes without extending beyond it.
The updated policy states that Gusto discloses identifiers and internet or electronic usage data to advertising, business, and technology partners. Under U.S. state privacy laws, this disclosure constitutes a 'sale' or 'share' of personal information. The policy now explicitly describes this practice and provides an opt-out mechanism. You can opt out of the sale or sharing of personal information through the Cookies, Analytics, and Other Tracking Technologies section.
View change record →The updated privacy notice now explicitly covers retirement account access and use (401(k), SEP IRA, IRA), expanding the scope of activities governed by Gusto's privacy practices. The policy introduces optional AI-powered integrations that, when enabled, may disclose personal information to third-party AI providers such as OpenAI; Gusto states it will not permit these providers to use the data to train their models. The revised terms also clarify when the privacy notice does not apply (when Gusto acts as a processor or service provider) and direct users to the Employer Data Processing Addendum for those scenarios. You can review the specific AI providers and integration options available through your Gusto account settings before enabling any AI features.
View change record →You cannot hold Gusto liable for errors, inaccuracies, or non-compliance in AI Outputs, and Gusto makes no guarantees about them.
How other platforms handle this
Teladoc Heath assumes no liability arising from or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Websites and/or Platforms.
We will not be responsible for failure to fulfill any obligation due to causes beyond our control.
OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
"Gusto does not generate, review, verify, or endorse AI Outputs, makes no representations or warranties regarding the accuracy, completeness, or compliance of AI Outputs, and shall not be liable...Excerpt from Gusto's Privacy Policy
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This clause removes Gusto's legal responsibility for the quality or correctness of AI-generated outputs, meaning users bear the risk of relying on those outputs.
You cannot hold Gusto liable for errors, inaccuracies, or non-compliance in AI Outputs, and Gusto makes no guarantees about them.
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Gusto.