This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause gives Grubhub unchecked discretion to deny service or cancel orders, which could leave you without food you paid for or without access to the platform unexpectedly.
Grubhub's Terms of Use affect consumers by requiring binding individual arbitration for disputes, which means users generally cannot sue Grubhub in court or participate in class action lawsuits once the opt-out window closes. The terms also grant Grubhub the right to modify or terminate accounts at its discretion and include a broad content license covering any material users submit to the platform. You can opt out of arbitration by sending a written notice to Grubhub within 30 days of first creating your account, as described in the arbitration section of the terms.
How other platforms handle this
We may suspend or terminate your access to the Services if you violate these Terms, if we are required to do so by law, or if we determine in our sole discretion that suspension or termination is necessary to prevent harm to you, others, OpenAI, or our Services. We will try to give you advance notic...
Lime reserves the right to (a) modify or discontinue, temporarily or permanently, the Services (or any part thereof); (b) refuse any user access to the Services for any reason, including if Lime believes that user has violated this Agreement; at any time and without notice or liability to you or to ...
Twilio may, without notice, suspend or terminate Customer's account and access to the Services if Customer violates this Agreement, including the Acceptable Use Policy, or if Twilio reasonably believes that Customer's use of the Services is causing harm to Twilio, its network, or third parties.
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"We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.— Excerpt from Grubhub's Grubhub Terms of Use
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This clause gives Grubhub unchecked discretion to deny service or cancel orders, which could leave you without food you paid for or without access to the platform unexpectedly.
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