This analysis describes what Glean's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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Before accepting a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.
We will confirm receipt of your request within [fifteen (15)] business days of receiving it...We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt.
If the EU or UK General Data Protection Regulation applies to our processing of your personal data, you have the right to lodge a complaint in the Member State of the European Union of your habitual residence, place of work, or the alleged violation of the GDPR.
"We may verify the agent's authority and may contact the resident directly to confirm the request.Excerpt from Glean's Privacy Policy
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The clause states: “We may verify the agent's authority and may contact the resident directly to confirm the request.”
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
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