Glassdoor requires users to post truthful, lawful content and prohibits false reviews, harassment, defamatory statements, or content that infringes others' rights.
This analysis describes what Glassdoor's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause creates enforceable boundaries on user-generated content by establishing a set of categorical prohibitions tied to accuracy, legal compliance, and protection of third-party interests. This framework enables the platform to enforce content moderation policies based on defined standards rather than discretionary review.
Users who post reviews or comments must ensure their content is accurate and lawful; content that Glassdoor determines violates these standards may be removed without notice, and repeat violations may lead to account suspension.
How other platforms handle this
Don't use AI to generate content that could unduly influence elections, including targeted political messaging, voting misinformation, or political rhetoric at scale.
Restricted Content includes clear violations of our Content Policy or applicable laws, and is subject to immediate action. Content designed to disrupt, damage, or gain unauthorized access to systems or devices. Content that attempts to transmit or generate malicious code (e.g., malware, trojans, vir...
You agree not to post, upload, publish, submit, or transmit any Content or use the Services to create any Output that: (a) infringes, misappropriates, or violates a third party's patent, copyright, trademark, trade secret, moral rights, or other intellectual property rights, or rights of publicity o...
Monitoring
Glassdoor has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 10 platforms.
"You agree not to post content that is false, inaccurate, or misleading; violates any third party's rights, including intellectual property rights or privacy rights; is defamatory, libelous, threatening, or harassing; or that violates any applicable law or regulation.— Excerpt from Glassdoor's Glassdoor Terms of Use
(1) REGULATORY LANDSCAPE: Content moderation obligations for user-generated content platforms are increasingly regulated under the EU Digital Services Act and the UK Online Safety Act, which impose transparency and due process requirements for content removal decisions. In the US, Section 230 of the Communications Decency Act generally shields Glassdoor from liability for user-posted content, but does not prevent Glassdoor from enforcing its own content standards. (2) GOVERNANCE EXPOSURE: Low to Medium. The content restriction standards are broadly drafted and Glassdoor's discretionary enforcement authority means that content removal decisions are not subject to a defined appeals process in the terms. In EU markets, this may engage Digital Services Act requirements for transparent content moderation. (3) JURISDICTION FLAGS: EU users have Digital Services Act rights to appeal content moderation decisions; UK users have Online Safety Act protections. US users have limited statutory rights regarding platform content moderation decisions, though contractual terms may provide some recourse. (4) CONTRACT AND VENDOR IMPLICATIONS: Employers concerned about the accuracy or legitimacy of reviews posted about their organization should be aware that content moderation is at Glassdoor's discretion, and the terms do not describe a formal employer dispute or removal process beyond the flagging mechanism. (5) COMPLIANCE CONSIDERATIONS: Legal teams should assess whether Glassdoor's content moderation disclosure and appeals process meets Digital Services Act obligations for EU users and whether the terms adequately describe the mechanisms by which users can challenge content removal or account suspension decisions.
Full compliance analysis
Regulatory citations, enforcement risk, and due diligence action items.
Free: track 1 platform + weekly digest. Watcher: 10 platforms + same-day alerts. No credit card required.
Professional Governance Intelligence
Need to monitor specific governance provisions?
Professional includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
The clause creates enforceable boundaries on user-generated content by establishing a set of categorical prohibitions tied to accuracy, legal compliance, and protection of third-party interests. This framework enables the platform to enforce content moderation policies based on defined standards rather than discretionary review.
Users who post reviews or comments must ensure their content is accurate and lawful; content that Glassdoor determines violates these standards may be removed without notice, and repeat violations may lead to account suspension.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Glassdoor.