Fiverr keeps your personal data as long as your account is open and for as long as needed for legal, dispute, or enforcement reasons, and will delete or anonymize it when those purposes are complete.
This analysis describes what Fiverr's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Retention periods are not specified with precision, meaning Fiverr may retain your personal data for extended periods after you stop using the service, including for unspecified legal obligation and dispute resolution purposes.
Interpretive note: The absence of specific retention periods in the available document text creates interpretive uncertainty about the practical duration of data retention for specific categories.
Fiverr does not specify exact retention periods for most data categories, which means your personal data including transaction history, messages, and behavioral data may be retained for an indeterminate period after you stop using or close your account.
How other platforms handle this
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention periods depend on the type of information and the purposes for which it is processed.
We keep information for as long as we need it to provide our products, comply with legal obligations, or for other legitimate purposes, such as to maintain safety, security, and integrity.
After your account is deleted, we keep data about interactions you've had on our service to prevent abuse, ban evaders and others in an effort to protect and ensure the safety and security of our service and our members.
Monitoring
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"We retain your personal information for as long as your account is active or as needed to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need to use your information, we will remove it from our systems or anonymize it so that it can no longer be associated with you.— Excerpt from Fiverr's Fiverr Privacy Policy
(1) REGULATORY LANDSCAPE: GDPR Article 5(1)(e) requires that personal data be kept in a form that permits identification for no longer than necessary for the purposes for which it is processed (storage limitation principle). The lack of specific retention periods in this provision may not satisfy GDPR's requirement for specificity in data subject notices under Article 13, which requires disclosure of retention periods or the criteria used to determine them. CCPA does not impose equivalent storage limitation requirements but requires accurate disclosure of data retention practices. (2) GOVERNANCE EXPOSURE: Medium. Vague retention language is a commonly identified issue in GDPR audits and data protection authority reviews. Where retention is tied to open-ended justifications such as 'legal obligations' or 'dispute resolution,' supervisory authorities may scrutinize whether those justifications are genuinely applicable to all retained data. (3) JURISDICTION FLAGS: EU/EEA users are most directly affected by the storage limitation principle under GDPR. The Irish DPC, as Fiverr's likely lead supervisory authority for EU matters, would be the primary enforcement body. UK GDPR imposes equivalent requirements. (4) CONTRACT AND VENDOR IMPLICATIONS: Organizations using Fiverr should request specific retention schedules as part of their data processing due diligence, particularly for any sensitive business data or personal data of employees submitted to the platform. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should request Fiverr's data retention schedule to assess whether specific periods are defined for each data category, and evaluate whether those periods are proportionate to the stated purposes. Users wishing to limit retention should submit a deletion request upon account closure.
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Retention periods are not specified with precision, meaning Fiverr may retain your personal data for extended periods after you stop using the service, including for unspecified legal obligation and dispute resolution purposes.
Fiverr does not specify exact retention periods for most data categories, which means your personal data including transaction history, messages, and behavioral data may be retained for an indeterminate period after you stop using or close your account.
ConductAtlas has identified this type of provision across 136 platforms. See the full comparison.
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