Fiverr · Fiverr Privacy Policy · View original document ↗

Data Retention

Medium severity Medium confidence Inferredfromcontext Common · 115 of 325 platforms
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Document Record

What it is

Fiverr keeps your personal data as long as your account is open and for as long as needed for legal, dispute, or enforcement reasons, and will delete or anonymize it when those purposes are complete.

This analysis describes what Fiverr's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Retention periods are not specified with precision, meaning Fiverr may retain your personal data for extended periods after you stop using the service, including for unspecified legal obligation and dispute resolution purposes.

Interpretive note: The absence of specific retention periods in the available document text creates interpretive uncertainty about the practical duration of data retention for specific categories.

Consumer impact (what this means for users)

Fiverr does not specify exact retention periods for most data categories, which means your personal data including transaction history, messages, and behavioral data may be retained for an indeterminate period after you stop using or close your account.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Upon closing your Fiverr account, email privacy@fiverr.com requesting deletion of all personal data associated with your account. Specify your account email and request confirmation of deletion timelines for each data category.

How other platforms handle this

Smartsheet Medium

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements, to resolve disputes, and to enforce our agreements. The criteria used to determine our retention periods include: the length of ...

Shopify Medium

We may retain de-identified or aggregated information that can no longer be used to identify you for any period of time, including indefinitely.

Webull Medium

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, or as otherwise permitted or required by applicable law.

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
We retain your personal information for as long as your account is active or as needed to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need to use your information, we will remove it from our systems or anonymize it so that it can no longer be associated with you.

— Excerpt from Fiverr's Fiverr Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: GDPR Article 5(1)(e) requires that personal data be kept in a form that permits identification for no longer than necessary for the purposes for which it is processed (storage limitation principle). The lack of specific retention periods in this provision may not satisfy GDPR's requirement for specificity in data subject notices under Article 13, which requires disclosure of retention periods or the criteria used to determine them. CCPA does not impose equivalent storage limitation requirements but requires accurate disclosure of data retention practices. (2) GOVERNANCE EXPOSURE: Medium. Vague retention language is a commonly identified issue in GDPR audits and data protection authority reviews. Where retention is tied to open-ended justifications such as 'legal obligations' or 'dispute resolution,' supervisory authorities may scrutinize whether those justifications are genuinely applicable to all retained data. (3) JURISDICTION FLAGS: EU/EEA users are most directly affected by the storage limitation principle under GDPR. The Irish DPC, as Fiverr's likely lead supervisory authority for EU matters, would be the primary enforcement body. UK GDPR imposes equivalent requirements. (4) CONTRACT AND VENDOR IMPLICATIONS: Organizations using Fiverr should request specific retention schedules as part of their data processing due diligence, particularly for any sensitive business data or personal data of employees submitted to the platform. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should request Fiverr's data retention schedule to assess whether specific periods are defined for each data category, and evaluate whether those periods are proportionate to the stated purposes. Users wishing to limit retention should submit a deletion request upon account closure.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over deceptive retention practices where companies retain data beyond stated purposes or in ways inconsistent with privacy representations.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Fiverr Privacy Policy
Entity
Fiverr
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
May 9, 2026
Record ID
CA-P-007435
Document ID
CA-D-00140
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a28fab0776af5b5e1f02fe672f91126ee950cf444829a62c9c1c011a57efff18
Analysis generated
March 20, 2026 10:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Fiverr
Document: Fiverr Privacy Policy
Record ID: CA-P-007435
Captured: 2026-03-20 10:52:11 UTC
SHA-256: a28fab0776af5b5e…
URL: https://conductatlas.com/platform/fiverr/fiverr-privacy-policy/data-retention/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Fiverr's Data Retention clause do?

Retention periods are not specified with precision, meaning Fiverr may retain your personal data for extended periods after you stop using the service, including for unspecified legal obligation and dispute resolution purposes.

How does this clause affect you?

Fiverr does not specify exact retention periods for most data categories, which means your personal data including transaction history, messages, and behavioral data may be retained for an indeterminate period after you stop using or close your account.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 115 platforms. See the full comparison.

Is ConductAtlas affiliated with Fiverr?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Fiverr.