Figma · Figma Terms of Service · View original document ↗

Limitation of Liability

High severity Medium confidence Explicitdocumentlanguage Common · 226 of 325 platforms
Share 𝕏 Share in Share 🔒 PDF
Monitor governance changes for Figma Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.
Document Record

What it is

Figma limits its total financial liability to you to either $20 or the amount you paid Figma in the past 12 months, whichever is greater. Figma is not liable for lost profits, lost data, or other indirect losses.

This analysis describes what Figma's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The liability limitation operates to define the scope of financial exposure Figma assumes under the agreement. By excluding entire categories of damages and establishing a monetary cap, the provision constrains the remedies available through the service terms regardless of the nature or magnitude of claimed losses.

Interpretive note: Enforceability of the liability cap against individual consumers may vary by jurisdiction; EU, UK, and some US state consumer protection laws may limit the applicability of such caps.

Recent Activity

This document changed recently

Medium Mar 31, 2026

The removal of the Subprocessors list link makes it less convenient for users, particularly enterprise and EU-based customers who rely on this information for data protection compliance, to verify which third parties Figma engages to process their data. While the subprocessor information may still exist on Figma's website, removing the direct link from the Terms of Service reduces accessibility and transparency. Enterprise customers and those subject to GDPR may need to contact Figma directly to access current subprocessor information.

View change record →

Consumer impact (what this means for users)

If Figma loses your data or causes business disruption, the most you can typically recover under these terms is $20 or your last 12 months of payments to Figma. This cap may be significantly lower than actual losses for professional or enterprise users, though applicable law in some jurisdictions may limit the enforceability of such caps against consumers.

How other platforms handle this

Cohere Medium

In no event will either party's aggregate liability arising out of or related to this Agreement exceed the total fees paid or payable by Customer in the twelve (12) months preceding the claim. In no event will either party be liable for any indirect, incidental, special, consequential, or punitive d...

DeepSeek Medium

IN NO EVENT WILL DEEPSEEK OR ITS AFFILIATES BE LIABLE UNDER ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT, NEGLIGENCE, PRODUCTS LIABILITY, OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR LOST PROFITS, EVEN IF DEEPSEEK OR ITS AFFILIATES HAVE ...

Perplexity AI Medium

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PERPLEXITY, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS O...

See all platforms with this clause type →

Monitoring

Figma has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 10 platforms.

Start Watcher free trial Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL FIGMA, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES. IN NO EVENT WILL FIGMA'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF TWENTY DOLLARS ($20) OR THE AMOUNTS PAID BY YOU TO FIGMA IN THE PAST TWELVE MONTHS.

— Excerpt from Figma's Figma Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Liability limitation clauses in consumer contracts may be subject to scrutiny under EU Directive 93/13/EEC on unfair contract terms and equivalent UK regulations, which may render them unenforceable against individual consumers where they create a significant imbalance. US state consumer protection laws in California and other states may also interact with enforceability. The FTC Act applies where limitations are unfair or deceptive. (2) GOVERNANCE EXPOSURE: High for enterprise users. The $20 or 12-month payment cap is extremely low relative to the potential value of content and business operations dependent on the platform. Enterprise customers with significant data assets or operational dependencies on Figma should assess whether this cap is acceptable and seek supplemental contractual protections. (3) JURISDICTION FLAGS: EU/EEA and UK consumer users may have statutory rights that cannot be waived by contract, potentially limiting the enforceability of this liability cap. Consumer protection statutes in Australia, Canada, and other jurisdictions may similarly interact. Enterprise users in highly regulated industries should treat this as a material risk factor. (4) CONTRACT AND VENDOR IMPLICATIONS: This clause represents a significant liability shift to the customer. Enterprise procurement teams should negotiate enhanced liability caps or indemnification provisions in supplemental agreements. Cyber insurance and business continuity planning should account for the practical unenforceability of claims beyond this cap. (5) COMPLIANCE CONSIDERATIONS: Legal teams should assess whether the liability cap is compatible with obligations to clients or third parties who may be affected by Figma service failures. Risk management frameworks should document this exposure and assess mitigation options including enhanced backup, export, and continuity procedures.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

Track 1 platform — free Try Watcher free for 14 days

Free: track 1 platform + weekly digest. Watcher: 10 platforms + same-day alerts. No credit card required.

Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive terms in consumer agreements, including liability caps that may create unreasonable risk for consumers.
    File a complaint →
  • State AG
    State attorneys general may have authority to challenge liability limitation clauses under state consumer protection law, particularly in California and other strong consumer protection states.
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Figma Terms of Service
Entity
Figma
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-001101
Document ID
CA-D-00205
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f1c7c9f3436bfc67b5ddf31ad422973cdabd34f11c548e44b44f967f8744c783
Analysis generated
May 8, 2026 03:26 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Figma
Document: Figma Terms of Service
Record ID: CA-P-001101
Captured: 2026-05-08 03:26:27 UTC
SHA-256: f1c7c9f3436bfc67…
URL: https://conductatlas.com/platform/figma/figma-terms-of-service/limitation-of-liability/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Professional Governance Intelligence

Need to monitor specific governance provisions?

Professional includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Start Professional free trial

Or start with Watcher →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Figma's Limitation of Liability clause do?

The liability limitation operates to define the scope of financial exposure Figma assumes under the agreement. By excluding entire categories of damages and establishing a monetary cap, the provision constrains the remedies available through the service terms regardless of the nature or magnitude of claimed losses.

How does this clause affect you?

If Figma loses your data or causes business disruption, the most you can typically recover under these terms is $20 or your last 12 months of payments to Figma. This cap may be significantly lower than actual losses for professional or enterprise users, though applicable law in some jurisdictions may limit the enforceability of such caps against consumers.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 226 platforms. See the full comparison.

Is ConductAtlas affiliated with Figma?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Figma.