If you have a dispute with Figma, you must resolve it through private arbitration rather than a lawsuit, and you cannot join a class action lawsuit with other users. The only exceptions are small claims court and emergency intellectual property matters.
This analysis describes what Figma's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause removes your right to take Figma to court and prevents you from joining with other affected users in a group lawsuit, which can significantly reduce your practical ability to seek redress for lower-value claims.
Interpretive note: Enforceability varies by jurisdiction; EU, UK, and some US state consumer protection laws may limit the applicability of mandatory arbitration and class action waivers for individual consumers.
The removal of the Subprocessors list link makes it less convenient for users, particularly enterprise and EU-based customers who rely on this information for data protection compliance, to verify which third parties Figma engages to process their data. While the subprocessor information may still exist on Figma's website, removing the direct link from the Terms of Service reduces accessibility and transparency. Enterprise customers and those subject to GDPR may need to contact Figma directly to access current subprocessor information.
View change record →Previous version had no excerpt provided; current version now includes detailed text showing binding arbitration requirement with small claims court and injunctive relief carve-outs.
View full change record →This provision means that if Figma harms you in some way, your only formal legal remedy is typically individual arbitration, which can be more costly and complex for individual consumers than small claims or class proceedings. EU and UK consumers should note this may not be enforceable against them under local consumer protection law.
How other platforms handle this
If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
"YOU AND FIGMA AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF OR THE USE OF THE SERVICES (COLLECTIVELY, 'DISPUTES') WILL BE SETTLED BY BINDING ARBITRATION, EXCEPT THAT EACH PARTY RETAINS THE RIGHT TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT AND THE RIGHT TO SEEK INJUNCTIVE OR OTHER EQUITABLE RELIEF IN A COURT OF COMPETENT JURISDICTION TO PREVENT THE ACTUAL OR THREATENED INFRINGEMENT, MISAPPROPRIATION OR VIOLATION OF A PARTY'S COPYRIGHTS, TRADEMARKS, TRADE SECRETS, PATENTS OR OTHER INTELLECTUAL PROPERTY RIGHTS. YOU ACKNOWLEDGE AND AGREE THAT YOU AND FIGMA ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.Excerpt from Figma's Terms of Service
(1) REGULATORY LANDSCAPE: This provision engages the Federal Arbitration Act (FAA) in the US, which generally permits mandatory arbitration clauses in commercial agreements.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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This clause removes your right to take Figma to court and prevents you from joining with other affected users in a group lawsuit, which can significantly reduce your practical ability to seek redress for lower-value claims.
This provision means that if Figma harms you in some way, your only formal legal remedy is typically individual arbitration, which can be more costly and complex for individual consumers than small claims or class proceedings. EU and UK consumers should note this may not be enforceable against them under local consumer protection law.
ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.
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