9 Total
4 High severity
5 Medium severity
0 Low severity
Summary

This is Epic Games' privacy policy covering how the company collects and uses your personal data across all its products, including Fortnite, the Epic Games Store, and Unreal Engine. Most notably, Epic records voice chat snippets on your device and may send them to Epic if a violation is reported, and it collects facial images if you use MetaHuman — two data types that go beyond typical gaming data practices. If you are a parent of a child who plays Epic games, you should set up parental controls through your Epic account to limit your child's data exposure and restrict features like voice chat.

Technical Summary

This document is the Epic Games Privacy Policy (last updated November 28, 2025), governing the collection, use, retention, disclosure, and processing of personal information across all Epic Services — including Fortnite, Rocket League, Fall Guys, the Epic Games Store, Unreal Engine, MetaHuman, and live events — with legal bases grounded in contractual necessity, legitimate interests, consent, and legal obligation depending on jurisdiction. Epic's most significant obligations include operating a 'Cabined Account' system for child users that restricts data collection to limited categories and disables voice chat and real-money purchases pending verifiable parental consent, and providing data subject rights including access, correction, deletion, portability, and objection across multiple jurisdictions. Notable provisions include the use of voice snippet recording and storage on user devices with potential transmission to Epic upon violation reports, facial image collection via MetaHuman for face mesh generation, cross-platform account linking that triggers inbound data sharing from third parties (PlayStation, Xbox, Facebook, Steam), and broad advertising and analytics data sharing with unspecified third-party ad partners. The Policy engages GDPR (Articles 6, 7, 8, 13, 17), UK GDPR, COPPA (15 U.S.C. §6501 et seq.), CCPA/CPRA (Cal. Civ. Code §1798.100 et seq.), and implicitly the FTC Act Section 5; material compliance considerations include the adequacy of Epic's verifiable parental consent mechanism via Kids Web Services (a subsidiary), the scope of legitimate interests relied upon for advertising and analytics, and the breadth of third-party data sharing with ad partners which may require opt-out mechanisms under CCPA.

Evidence Provenance
Captured May 1, 2026 15:53 UTC
Document ID CA-D-000086
Version ID CA-V-001130
Wayback Machine View archived versions →
SHA-256 7b6379aa109ecff327d3c8e5b73e1c45a484b6c5535ee53941a07c69ec0d6710
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Cryptographically signed
Institutional Analysis

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Change Timeline
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Analyzed Changes

3 changes analyzed since monitoring began.

What changed Epic Games updated their Epic Games Privacy Policy on May 01, 2026. Change detected: 6 sentence(s) modified. Document contained 228 sentences after update.
Consumer impact Epic Games reformatted the contact email addresses in their Privacy Policy on May 1, 2026, but the underlying email addresses themselves remain unchanged. Users can still reach Epic Games' privacy team at the same addresses as before — only the visual display format was updated. This change has no practical effect on how you contact Epic Games or exercise your data rights.
Why it matters This change is purely cosmetic and has no practical effect on consumers. Email addresses for contacting Epic Games about privacy matters remain identical.
What changed Epic Games updated their Epic Games Privacy Policy on April 23, 2026. Change detected: 11 sentence(s) added, 26 sentence(s) modified. Document contained 228 sentences after update.
Consumer impact Epic Games has clarified and strengthened how it handles data for children's accounts, explicitly stating that persistent identifiers like IP addresses and device IDs collected from children's accounts cannot be used for other purposes beyond operating those accounts. The policy also removed a previous statement about deleting information after inquiry resolution and replaced it with a technical safeguard commitment, which is a shift in the nature of the protection offered. Parents should review the updated parental controls section and ensure their child's account settings reflect the level of access they want their child to have.
Why it matters Parents relying on Epic's explicit promises about how long their contact data and their child's support inquiry data would be retained may find those specific commitments are no longer in the policy. The new restriction on secondary use of children's tracking data is a positive step, but the removal of concrete deletion timelines reduces the specificity of child data protections.
What changed Epic Games updated their Epic Games Privacy Policy on April 19, 2026. Change detected: 6 sentence(s) modified. Document contained 217 sentences after update.
Consumer impact Epic Games has updated the contact email addresses listed in their privacy policy for privacy inquiries and data protection officer requests across all their subsidiary companies. The functional purpose of these contacts remains the same — they are simply now routed through standardized support.epicgames.com addresses. You can use privacy@support.epicgames.com to submit general privacy requests or dpo@support.epicgames.com to contact the Data Protection Officer if you wish to exercise your data subject rights.
Why it matters Knowing the correct contact addresses is essential for users who wish to exercise data subject rights such as access, deletion, or correction requests. The updated addresses are now the authoritative channels for all privacy-related communications with Epic Games.

Recent Clause-Level Changes Apr 23, 2026

9 provisions unchanged.

View full change record →
High Severity — 4 provisions
Medium Severity — 5 provisions

Cross-platform context

See how other platforms handle Cabined Account Child Privacy System and similar clauses.

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Applicable Regulations

BIPA
Illinois, USA
CCPA/CPRA
California, USA
COPPA
United States Federal
CFAA
United States Federal
CAN-SPAM
United States Federal
DMCA
United States Federal
DSA
European Union
GDPR
European Union
UK GDPR
United Kingdom