Epic Games updated their privacy policy on April 19, 2026 to consolidate and standardize the contact email addresses used for privacy-related requests. Previously, the policy listed various email addresses in different formats (some with display text obscuring the actual address); now all relevant contacts are clearly shown with consistent, unified email addresses such as privacy@support.epicgames.com and dpo@support.epicgames.com. This change makes it easier for users to know exactly where to send privacy inquiries or exercise their data rights.
Accurate, clearly displayed contact information is essential for users who want to exercise their data rights under GDPR, UK GDPR, LGPD, or CCPA. This update ensures users can reliably reach Epic Games' privacy team and Data Protection Officers.
Epic Games has updated and standardized the contact email addresses for privacy requests and Data Protection Officer inquiries across all its subsidiaries, making it clearer and easier to reach the right contacts. The previous policy listed some emails in ways that could be ambiguous or harder to identify; the updated policy uses consistent, plainly displayed addresses. You can use privacy@support.epicgames.com for general privacy requests or dpo@support.epicgames.com to contact the Data Protection Officer if you wish to exercise your data rights.
Epic Games updated its privacy policy on April 19, 2026 to standardize DPO and privacy contact email addresses across multiple subsidiaries including Epic Games Inc., Epic Games Commerce GmbH, Epic Games Entertainment International GmbH, Aquiris Game Studio LLC, Harmonix Music Systems Inc., Life on Air Inc., and Psyonix LLC. The change consolidates contact points to privacy@support.epicgames.com and dpo@support.epicgames.com and clarifies the EU/UK representative contact at Mishcon de Reya. This touches GDPR Art. 37-39 (DPO contact requirements) and Art. 13/14 (transparency obligations). No substantive rights or obligations have changed — this is a contact information update. Minimal action required unless your records reference the old email addresses.
1. GDPR Art. 13(1)(b) and Art. 14(1)(b): Controllers must provide contact details of the DPO where applicable. The updated dpo@support.epicgames.com addresses across multiple EEA/UK-facing entities must now be reflected in any Records of Processing Activities (RoPA) and data subject communication templates.
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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-000516.
ConductAtlas Policy Archive Entity: Epic Games | Document: Epic Games Privacy Policy | Record: CA-C-000516 Captured: 2026-04-19 06:06:15 UTC URL: https://conductatlas.com/change/2026-04-19-epic-games-epic-games-privacy-policy-516/ Accessed: April 21, 2026
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