| March 25, 2026 06:03 UTC | April 19, 2026 06:06 UTC | ||||
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| 203 | 12. HOW CAN YOU CONTACT US? | 203 | 12. HOW CAN YOU CONTACT US? | ||
| 204 | A. Support Requests | 204 | A. Support Requests | ||
| 205 | If you have questions or concerns about the Epic Services (e.g., issues related | 205 | If you have questions or concerns about the Epic Services (e.g., issues related | ||
| > | to a game, accessing your Epic account, bugs, payments, content, or entitlements | > | to a game, accessing your Epic account, bugs, payments, content, or entitlements | ||
| > | ), please contact the relevant support channel through the links provided below. | > | ), please contact the relevant support channel through the links provided below. | ||
| n | 206 | • Fortnite | n | 206 | • Fortnite• Rocket League• Fall Guys• Epic Games Store• Fab• Unreal Engine |
| 207 | • Rocket League | ||||
| 208 | • Fall Guys | ||||
| 209 | • Epic Games Store | ||||
| 210 | • Fab | ||||
| 211 | • Unreal Engine | ||||
| 212 | B. Privacy Requests | 207 | B. Privacy Requests | ||
| n | 213 | If you want to learn more about our privacy practices or this Policy, or exercis | n | 208 | If you want to learn more about our privacy practices or this Policy, or exercis |
| > | e your data subject rights, please email [email protected] or [email protected]. | > | e your data subject rights, please email privacy@support.epicgames.com or dpo@su | ||
| > | You can also contact us via email or postal mail (marked “Attn: Legal Departmen | > | pport.epicgames.com. You can also contact us via email or postal mail (marked “A | ||
| > | t”) using the contact information listed below for the entity responsible for pr | > | ttn: Legal Department”) using the contact information listed below for the entit | ||
| > | oviding the applicable Epic Services. | > | y responsible for providing the applicable Epic Services. | ||
| 214 | • Fortnite: Epic Games, Inc. (for US residents) or Epic Games Entertainment Inte | 209 | • Fortnite: Epic Games, Inc. (for US residents) or Epic Games Entertainment Inte | ||
| > | rnational GmbH (for non-US residents) | > | rnational GmbH (for non-US residents)• Rocket League: Psyonix LLC• Fall Guys: Ep | ||
| > | ic Games, Inc.• Horizon Chase 2: Aquiris Game Studio LLC• Rock Band: Harmonix Mu | ||||
| > | sic Systems, Inc.• Epic Games Store and Fab: Epic Games, Inc. (for US residents) | ||||
| > | or Epic Games Commerce GmbH (for non-US residents)• Unreal Engine and MetaHuman | ||||
| > | : Epic Games, Inc. (for US residents) or Epic Games Commerce GmbH (for non-US re | ||||
| > | sidents)• Unreal Editor For Fortnite: Epic Games, Inc. (for US residents) or Epi | ||||
| > | c Games Entertainment International GmbH (for non-US residents)• Postparty: Life | ||||
| > | on Air Inc.• Our websites and their respective subdomains that link to this Pol | ||||
| > | icy: Epic Games, Inc. • Other Epic Services: Please see the relevant terms and c | ||||
| > | onditions for the licensing entity listed in your region | ||||
| 215 | • Rocket League: Psyonix LLC | ||||
| 216 | • Fall Guys: Epic Games, Inc. | ||||
| 217 | • Horizon Chase 2: Aquiris Game Studio LLC | ||||
| 218 | • Rock Band: Harmonix Music Systems, Inc. | ||||
| 219 | • Epic Games Store and Fab: Epic Games, Inc. (for US residents) or Epic Games Co | ||||
| > | mmerce GmbH (for non-US residents) | ||||
| 220 | • Unreal Engine and MetaHuman: Epic Games, Inc. (for US residents) or Epic Games | ||||
| > | Commerce GmbH (for non-US residents) | ||||
| 221 | • Unreal Editor For Fortnite: Epic Games, Inc. (for US residents) or Epic Games | ||||
| > | Entertainment International GmbH (for non-US residents) | ||||
| 222 | • Postparty: Life on Air Inc. | ||||
| 223 | • Our websites and their respective subdomains that link to this Policy: Epic Ga | ||||
| > | mes, Inc. | ||||
| 224 | • Other Epic Services: Please see the relevant terms and conditions for the lice | ||||
| > | nsing entity listed in your region | ||||
| 225 | Contact Information | 210 | Contact Information | ||
| 226 | Aquiris Game Studio LLC | 211 | Aquiris Game Studio LLC | ||
| 227 | Address: C/O C T Corporation System, 1200 South Pine Island Road, Plantation, Fl | 212 | Address: C/O C T Corporation System, 1200 South Pine Island Road, Plantation, Fl | ||
| > | orida 33324, USA | > | orida 33324, USA | ||
| n | 228 | EU/UK Representative: Mishcon de Reya ([email protected]) | n | 213 | EU/UK Representative: Mishcon de Reya (representative@mishcon.com) |
| 229 | Brazil Data Protection Officer: Henrique Fabretti of Opice Blum, Bruno Advogados | 214 | Brazil Data Protection Officer: Henrique Fabretti of Opice Blum, Bruno Advogados | ||
| > | Associados ([email protected]) | > | Associados (dpo@support.epicgames.com) | ||
| 230 | Epic Games Commerce GmbH | 215 | Epic Games Commerce GmbH | ||
| 231 | Address: Platz 10, 6039 Root D4, Switzerland | 216 | Address: Platz 10, 6039 Root D4, Switzerland | ||
| n | 232 | EU/UK Representative: Mishcon de Reya ([email protected]) | n | 217 | EU/UK Representative: Mishcon de Reya (representative@mishcon.com) |
| 233 | EU/UK Data Protection Officer: [email protected] | 218 | EU/UK Data Protection Officer: dpo@support.epicgames.com | ||
| 234 | Brazil Data Protection Officer: Henrique Fabretti of Opice Blum, Bruno Advogados | 219 | Brazil Data Protection Officer: Henrique Fabretti of Opice Blum, Bruno Advogados | ||
| > | Associados ([email protected]) | > | Associados (dpo@support.epicgames.com) | ||
| 235 | Epic Games Entertainment International GmbH | 220 | Epic Games Entertainment International GmbH | ||
| 236 | Address: Platz 10, 6039 Root D4, Switzerland | 221 | Address: Platz 10, 6039 Root D4, Switzerland | ||
| n | 237 | EU/UK Representative: Mishcon de Reya ([email protected]) | n | 222 | EU/UK Representative: Mishcon de Reya (representative@mishcon.com) |
| 238 | EU/UK Data Protection Officer: [email protected] | 223 | EU/UK Data Protection Officer: dpo@support.epicgames.com | ||
| 239 | Brazil Data Protection Officer: Henrique Fabretti of Opice Blum, Bruno Advogados | 224 | Brazil Data Protection Officer: Henrique Fabretti of Opice Blum, Bruno Advogados | ||
| > | Associados ([email protected]) | > | Associados (dpo@support.epicgames.com) | ||
| 240 | Epic Games, Inc. | 225 | Epic Games, Inc. | ||
| 241 | Address: 620 Crossroads Boulevard, Cary, North Carolina 27518, USA | 226 | Address: 620 Crossroads Boulevard, Cary, North Carolina 27518, USA | ||
| n | 242 | EU/UK Representative: Mishcon de Reya ([email protected]) | n | 227 | EU/UK Representative: Mishcon de Reya (representative@mishcon.com) |
| 243 | EU/UK Data Protection Officer: [email protected] | 228 | EU/UK Data Protection Officer: dpo@support.epicgames.com | ||
| 244 | Brazil Data Protection Officer: Henrique Fabretti of Opice Blum, Bruno Advogados | 229 | Brazil Data Protection Officer: Henrique Fabretti of Opice Blum, Bruno Advogados | ||
| > | Associados ([email protected]) | > | Associados (dpo@support.epicgames.com) | ||
| 245 | Harmonix Music Systems, Inc. | 230 | Harmonix Music Systems, Inc. | ||
| 246 | Address: 40 Broad Street, Floor 7, Boston, Massachusetts 02109, USA | 231 | Address: 40 Broad Street, Floor 7, Boston, Massachusetts 02109, USA | ||
| n | 247 | Contact: [email protected] | n | 232 | Contact: privacy@harmonixmusic.com |
| 248 | EU/UK Representative: Mishcon de Reya ([email protected]) | 233 | EU/UK Representative: Mishcon de Reya (representative@mishcon.com) | ||
| 249 | Life on Air Inc. | 234 | Life on Air Inc. | ||
| 250 | Address: 620 Crossroads Boulevard, Cary, North Carolina 27518, USA | 235 | Address: 620 Crossroads Boulevard, Cary, North Carolina 27518, USA | ||
| n | 251 | Contact: [email protected] | n | 236 | Contact: privacy@support.epicgames.com |
| 252 | EU/UK Representative: Mishcon de Reya ([email protected]) | 237 | EU/UK Representative: Mishcon de Reya (representative@mishcon.com) | ||
| 253 | Brazil Data Protection Officer: Henrique Fabretti of Opice Blum, Bruno Advogados | 238 | Brazil Data Protection Officer: Henrique Fabretti of Opice Blum, Bruno Advogados | ||
| > | Associados ([email protected]) | > | Associados (dpo@support.epicgames.com) | ||
| 254 | Psyonix LLC | 239 | Psyonix LLC | ||
| 255 | Address: 401 West A. Street, Suite 2400, San Diego, California 92101, USA | 240 | Address: 401 West A. Street, Suite 2400, San Diego, California 92101, USA | ||
| t | 256 | Contact: [email protected] | t | 241 | Contact: privacy@support.epicgames.com |
| 257 | EU/UK Representative: Mishcon de Reya ([email protected]) | 242 | EU/UK Representative: Mishcon de Reya (representative@mishcon.com) | ||
| 258 | Brazil Data Protection Officer: Henrique Fabretti of Opice Blum, Bruno Advogados | 243 | Brazil Data Protection Officer: Henrique Fabretti of Opice Blum, Bruno Advogados | ||
| > | Associados ([email protected]) | > | Associados (dpo@support.epicgames.com) | ||
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