Provision record
ElevenLabs · ElevenLabs Terms of Service (non-EEA) · View original document ↗

Refunds from ElevenLabs to Reseller only not to user directly

Common · 172 of 343 platforms
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This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Ramp

Any refund, payment, and credit which Ramp may or must provide to Company in accordance with the terms of the Agreement will be provided by Ramp to Reseller and Company acknowledges and agrees that it must seek such refunds, payments, and credits solely from Reseller.

Loom

For any purchases Customer makes through a Reseller, any refunds from Atlassian payable to Customer relating to that purchase will be remitted by that Reseller, unless Atlassian specifically notifies Customer otherwise...

Zendesk

If Customer is eligible for a refund, Zendesk will refund the Reseller, who will then refund the Customer.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Any refund, payments, or credits which ElevenLabs must provide to you in accordance with the terms of this Agreement will be provided by ElevenLabs to Reseller, and you acknowledge that you must seek such refunds...from Reseller only.

Excerpt from ElevenLabs's Terms of Service (non-EEA)

Provision details

Document information
Document
ElevenLabs Terms of Service (non-EEA)
Entity
ElevenLabs
Date stated by the document
Oct. 9, 2026
As printed in ElevenLabs’s text (version CA-V-007522), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-007229, captured Sept. 30, 2026
Record ID
CA-P-062707
Document ID
CA-D-000779
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007229)
d7aa72e9cf87245bc52eceebcdc4177079d371b84e0f2c0a51ae9629ab7eb25c
Analysis generated
May 20, 2026 20:38 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007229, captured Sept. 30, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007522, captured Oct. 14, 2026; this clause has not been re-checked against it.
Citation Record
Entity: ElevenLabs
Document: ElevenLabs Terms of Service (non-EEA)
Record ID: CA-P-062707
Version: CA-V-007229
Captured: 2026-09-30 01:02:06 UTC
SHA-256: d7aa72e9cf87245b…
URL: https://conductatlas.com/platform/elevenlabs/elevenlabs-terms-of-service-non-eea/provision/CA-P-062707/refunds-from-elevenlabs-to-reseller-only-not-to-user-directly/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does ElevenLabs's Refunds from ElevenLabs to Reseller only not to user directly clause do?

The clause states: “Any refund, payments, or credits which ElevenLabs must provide to you in accordance with the terms of this Agreement will be provided by ElevenLabs to Reseller, and you acknowledge that you must seek such refunds...from Reseller only.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with ElevenLabs?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ElevenLabs.