“Except as specifically set forth in this Section, the Services are prepaid for the period selected (monthly, annually or otherwise) and are non-refundable. This includes Accounts that are renewed.”
This analysis describes what Egnyte's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The non-refundable policy means customers cannot recover fees already paid if they cancel, downgrade, or experience issues during a prepaid period.
You will not receive a refund for any prepaid service period, whether on an initial subscription or a renewal.
How other platforms handle this
If Customer terminates this Agreement because of Linear's uncured breach, Linear will refund any unused, prepaid Fees for the remainder of the then-current Subscription Period.
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
Customer will reimburse PlanetScale for chargeback fees incurred in connection with Customer's use of the Product.
"Except as specifically set forth in this Section, the Services are prepaid for the period selected (monthly, annually or otherwise) and are non-refundable. This includes Accounts that are renewed.Excerpt from Egnyte's Terms of Service
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The non-refundable policy means customers cannot recover fees already paid if they cancel, downgrade, or experience issues during a prepaid period.
You will not receive a refund for any prepaid service period, whether on an initial subscription or a renewal.
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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