Egnyte · Egnyte Terms of Service · View original document ↗

Aggregate liability capped at prior 12-month fees paid

High severity High confidence Explicitdocumentlanguage Common · 289 of 352 platforms
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This analysis describes what Egnyte's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The cap limits the maximum financial recovery a customer can obtain from Egnyte regardless of the severity or number of claims, which could leave customers undercompensated for significant losses.

Consumer impact (what this means for users)

Your financial recovery against Egnyte for any and all claims under the Agreement cannot exceed what you paid Egnyte in the twelve months before the claim.

How other platforms handle this

Leonardo AI Medium

If our Platform is not ordinarily used for personal, household or domestic use, our liability for a breach of your Consumer Law Rights is limited to either resupplying our Services, or paying the cost...

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

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▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL THE LIABILITY OF EGNYTE, ITS AFFILIATES, OFFICERS, EMPLOYEES, OR AGENTS FOR ANY AND ALL CLAIMS RELATING TO THIS AGREEMENT...EXCEED THE AMOUNT OF FEES THAT YOU PAID US DURING THE PREVIOUS TWELVE MONTH PERIOD...

— Excerpt from Egnyte's Egnyte Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Egnyte Terms of Service
Entity
Egnyte
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-060381
Document ID
CA-D-00715
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
544098611e8c4f7ce5904feb2a1a9892b413271c05ba35151d3f4a45cd84e953
Analysis generated
May 8, 2026 08:38 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Egnyte
Document: Egnyte Terms of Service
Record ID: CA-P-060381
Captured: 2026-05-08 08:38:49 UTC
SHA-256: 544098611e8c4f7c…
URL: https://conductatlas.com/platform/egnyte/egnyte-terms-of-service/provision/CA-P-060381/aggregate-liability-capped-at-prior-12-month-fees-paid/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Egnyte's Aggregate liability capped at prior 12-month fees paid clause do?

The cap limits the maximum financial recovery a customer can obtain from Egnyte regardless of the severity or number of claims, which could leave customers undercompensated for significant losses.

How does this clause affect you?

Your financial recovery against Egnyte for any and all claims under the Agreement cannot exceed what you paid Egnyte in the twelve months before the claim.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with Egnyte?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Egnyte.