Egnyte · Egnyte Privacy Policy · View original document ↗

Customer Data vs. Personal Data Distinction

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This analysis describes what Egnyte's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision allocates data governance responsibility between Egnyte and its customers, clarifying that Egnyte's Privacy Policy does not apply to Customer Data. The distinction affects which contractual obligations and privacy standards govern how Customer Data is processed, retained, and handled.

Consumer impact (what this means for users)

End users' data governance terms depend on the relationship between Egnyte and the customer organization (the data controller), as Customer Data is governed by the customer's own privacy policies and Data Processing Addendum rather than Egnyte's Privacy Policy. This means data handling terms are established between users' organizations and Egnyte rather than directly between Egnyte and individual users.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
We refer to the information that our customers store on Egnyte's platform as 'Customer Data.' Customer Data is governed by our customers' own privacy policies and our Data Processing Addendum with our customers rather than this Privacy Policy. Egnyte's customers are the data controllers with respect to Customer Data, and Egnyte acts as a data processor on behalf of our customers.

— Excerpt from Egnyte's Egnyte Privacy Policy

Provision details

Document information
Document
Egnyte Privacy Policy
Entity
Egnyte
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-006397
Document ID
CA-D-00716
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
304dcab711407bf3339b76ae441c3396ef76383ad2a80900a9085d851db70104
Analysis generated
May 8, 2026 09:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Egnyte
Document: Egnyte Privacy Policy
Record ID: CA-P-006397
Captured: 2026-05-08 09:52:45 UTC
SHA-256: 304dcab711407bf3…
URL: https://conductatlas.com/platform/egnyte/egnyte-privacy-policy/customer-data-vs-personal-data-distinction/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Egnyte's Customer Data vs. Personal Data Distinction clause do?

This provision allocates data governance responsibility between Egnyte and its customers, clarifying that Egnyte's Privacy Policy does not apply to Customer Data. The distinction affects which contractual obligations and privacy standards govern how Customer Data is processed, retained, and handled.

How does this clause affect you?

End users' data governance terms depend on the relationship between Egnyte and the customer organization (the data controller), as Customer Data is governed by the customer's own privacy policies and Data Processing Addendum rather than Egnyte's Privacy Policy. This means data handling terms are established between users' organizations and Egnyte rather than directly between Egnyte and individual users.

Is ConductAtlas affiliated with Egnyte?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Egnyte.