Provision record
EA · EA Privacy and Cookie Policy · View original document ↗

User right to deletion of EA Account and personal information

High confidence Common · 276 of 343 platforms

Key Facts · in the document’s own words

How can users deactivate their EA Account?
“You may deactivate your EA Account or delete the personal information associated with your account by contacting us at EA Help. If you do so, you will no longer have access to the EA games or Services associated with your account.”
Version CA-V-006903, captured Sept. 12, 2026 · live source ↗
Our reading, not the document’s words
EA allows users to deactivate their EA Account or delete their associated personal information by contacting EA Help, after which they will no longer have access to EA games or services associated with that account.
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This analysis describes what EA's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This establishes both a deletion right and a material consequence of exercising it—permanent loss of access to associated games and services—which is directly relevant to the practical value of exercising that right.

⚠

Interpretive note: The canonical claim combines deactivation and deletion as the primary proposition because both are established in the same sentence with the same consequence. The distinction between the two options is noted in omitted_material.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

You may request account deactivation or personal information deletion through EA Help, but exercising this right will result in loss of access to all EA games and services linked to your account.

How other platforms handle this

Teladoc

Right to Know: The right to request details about the Personal Information we collect, use, or disclose, as well as information about our data practices.

Kling AI

If you believe we have suspended, blocked or deleted your Account in error, you can file an appeal with us by contacting our support team at support@kling.ai.

Postman

The right to request that we delete personal information that we have collected about you.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You may deactivate your EA Account or delete the personal information associated with your account by contacting us at EA Help. If you do so, you will no longer have access to the EA games or Services associated with your account.

Excerpt from EA's Privacy and Cookie Policy

Provision details

Document information
Document
EA Privacy and Cookie Policy
Entity
EA
Date stated by the document
June 23, 2025
As printed in EA’s text (version CA-V-006903), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-006903, captured Sept. 12, 2026
Record ID
CA-P-037103
Document ID
CA-D-000306
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006903)
494f7b36e722c434cb02e4f57e7740b03ff81f4a4b42b07ff5e5f3b1750bc801
Analysis generated
March 20, 2026 04:18 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006903, captured Sept. 12, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: EA
Document: EA Privacy and Cookie Policy
Record ID: CA-P-037103
Version: CA-V-006903
Captured: 2026-09-12 00:51:25 UTC
SHA-256: 494f7b36e722c434…
URL: https://conductatlas.com/platform/ea/ea-privacy-and-cookie-policy/provision/CA-P-037103/user-right-to-deletion-of-ea-account-and-personal-information/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

Related Analysis

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Frequently Asked Questions

What does EA's User right to deletion of EA Account and personal information clause do?

This establishes both a deletion right and a material consequence of exercising it—permanent loss of access to associated games and services—which is directly relevant to the practical value of exercising that right.

How does this clause affect you?

You may request account deactivation or personal information deletion through EA Help, but exercising this right will result in loss of access to all EA games and services linked to your account.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.

Is ConductAtlas affiliated with EA?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by EA.