Duo Security · Duo Terms of Service · View original document ↗

Subscription Fees and Payment Terms

Medium severity Rare · 1 of 325 platforms
Share 𝕏 Share in Share 🔒 PDF
Monitor governance changes for Duo Security Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.

This analysis describes what Duo Security's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision defines the financial obligations and payment mechanics governing the customer relationship. The pricing modification authority with advance notice creates a defined process for fee changes, while the finance charge mechanism establishes consequences for non-payment within the contractual framework.

Consumer impact (what this means for users)

Customers are obligated to pay fees as specified in their Order Form with no refund rights unless the agreement explicitly provides otherwise. Customers are subject to a 1.5% monthly finance charge on any unpaid balance, and Duo may increase fees upon thirty days' written notice before the next renewal period.

How other platforms handle this

Airbnb Medium

Airbnb Payments will collect the Total Fees at the time of booking confirmation (i.e. when the booking request is accepted by a Host for instant bookings). In the event of a cancellation, Airbnb Payments will refund the Guest in accordance with the Host's cancellation policy, and any refund will be ...

Hugging Face Medium

All fees are exclusive of any applicable taxes, which You are solely responsible to pay. We reserve the right to adjust our pricing from time to time and at our sole discretion.

Box Medium

Subscription fees are billed in advance on a monthly or annual basis depending on the subscription plan selected. Subscriptions will automatically renew at the end of each subscription period unless you cancel your subscription before the renewal date. Box reserves the right to change subscription f...

See all platforms with this clause type →

Monitoring

Duo Security has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 10 platforms.

Start Watcher free trial Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer agrees to pay all fees specified in the applicable Order Form. Fees are non-refundable except as expressly set forth herein. Duo reserves the right to modify its pricing upon thirty (30) days written notice prior to the next renewal period. Unpaid fees are subject to a finance charge of 1.5% per month, or the maximum permitted by law, whichever is lower.

— Excerpt from Duo Security's Duo Terms of Service

Applicable regulations

DMA
European Union

Provision details

Document information
Document
Duo Terms of Service
Entity
Duo Security
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-004879
Document ID
CA-D-00695
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
88d3de27a8e87d7078e7a0d52d4d6386c2b62832ecbd99280f45652c3da78358
Analysis generated
May 7, 2026 09:41 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Duo Security
Document: Duo Terms of Service
Record ID: CA-P-004879
Captured: 2026-05-07 09:41:33 UTC
SHA-256: 88d3de27a8e87d70…
URL: https://conductatlas.com/platform/duo-security/duo-terms-of-service/subscription-fees-and-payment-terms/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Professional Governance Intelligence

Need to monitor specific governance provisions?

Professional includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Start Professional free trial

Or start with Watcher →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Duo Security's Subscription Fees and Payment Terms clause do?

This provision defines the financial obligations and payment mechanics governing the customer relationship. The pricing modification authority with advance notice creates a defined process for fee changes, while the finance charge mechanism establishes consequences for non-payment within the contractual framework.

How does this clause affect you?

Customers are obligated to pay fees as specified in their Order Form with no refund rights unless the agreement explicitly provides otherwise. Customers are subject to a 1.5% monthly finance charge on any unpaid balance, and Duo may increase fees upon thirty days' written notice before the next renewal period.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with Duo Security?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Duo Security.