DraftKings · DraftKings Terms of Use · View original document ↗

Account Termination Without Notice

High severity High confidence Explicitdocumentlanguage Rare · 7 of 325 platforms
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Document Record

What it is

DraftKings can close or suspend your account at any time without telling you first, immediately cutting off your access to the platform and any funds or entries associated with your account.

This analysis describes what DraftKings's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Because DraftKings can terminate accounts without notice and the no-refund policy applies to deposits, account termination could result in loss of access to funds held in your account, at least until a withdrawal or complaint process is completed.

Consumer impact (what this means for users)

Without any prior notice requirement, your account and access to your funds could be suspended immediately, requiring you to go through the complaint or withdrawal process to recover any balance, which the terms state will be honored within specified business day windows in certain states.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    If your account has been terminated or you wish to close it and withdraw funds, contact DraftKings customer service at support@draftkings.com or write to 222 Berkeley Street, Boston, Massachusetts 02116. Request withdrawal of your account balance and provide identity verification documents if requested.

How other platforms handle this

Runway Medium

Company may, but is not obligated to (1) monitor or review the Services and Content at any time; and (2) review User reports of violations of this Agreement. Without limiting the foregoing, Company shall have the right, in its sole discretion, to remove any of Your Content for any reason, including ...

Walgreens Medium

Walgreens reserves the right to terminate your access to all or any part of the Site at any time, with or without cause, with or without notice, effective immediately.

Lime Medium

Lime reserves the right to (a) modify or discontinue, temporarily or permanently, the Services (or any part thereof); (b) refuse any user access to the Services for any reason, including if Lime believes that user has violated this Agreement; at any time and without notice or liability to you or to ...

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▸ View Original Clause Language DOCUMENT RECORD
"
In addition to any other legal or equitable remedy, DraftKings may, without prior notice, immediately revoke any or all of your rights granted hereunder or suspend your account. In such event, you will immediately cease all access to and use of the DraftKings Website. DraftKings may revoke any password(s) and/or account identification issued to you and deny you access to and use of the Website. Any such action shall not affect any rights and obligations arising prior thereto.

— Excerpt from DraftKings's DraftKings Terms of Use

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Unilateral account termination without notice provisions in consumer financial account contexts may interact with state-level consumer protection statutes and, where applicable, state fantasy sports regulations that require operators to protect player funds. The CFPB and state AGs have taken an interest in account closure practices in consumer financial services, particularly where account closure precedes fund disbursement. GOVERNANCE EXPOSURE: Medium. While unilateral termination clauses are common in consumer service agreements, the combination of no prior notice, no-refund policy on deposits, and the requirement that users go through a separate withdrawal or complaint process to recover funds creates meaningful consumer exposure. The document does separately establish a segregated player fund account and withdrawal rights, which partially mitigates this risk. JURISDICTION FLAGS: Missouri and Iowa withdrawal protections are explicitly addressed in the document, and Massachusetts state law is referenced as a constraint on fund withholding. Other states with consumer protection statutes governing gaming operators may impose notice or cure period requirements before account termination. The enforceability of the no-notice termination provision may vary by jurisdiction. CONTRACT AND VENDOR IMPLICATIONS: For B2B or affiliate relationships, the unilateral termination clause creates uncertainty about continuity of access and revenue. Standard commercial agreements typically include notice and cure periods for termination, which this clause does not provide for consumer accounts. COMPLIANCE CONSIDERATIONS: Compliance teams should assess whether state-level fantasy sports regulations in key jurisdictions require notice before account termination or mandate a cure period for alleged violations. The interaction between the no-notice termination right and player fund protection obligations should be mapped to ensure that terminated users retain access to withdrawal procedures and that fund release timelines comply with state requirements.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • State AG
    State attorneys general have authority to investigate consumer account termination practices under state consumer protection and fantasy sports statutes
    File a complaint →
  • CFPB
    The CFPB has authority to review account closure and fund access practices in consumer financial service contexts
    File a complaint →

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
DraftKings Terms of Use
Entity
DraftKings
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-004804
Document ID
CA-D-00348
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ed63c19c7ed37989fe1f2f4c3ee5050bd18a06d50ccb46aa77b4290df55a1189
Analysis generated
May 7, 2026 08:55 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DraftKings
Document: DraftKings Terms of Use
Record ID: CA-P-004804
Captured: 2026-05-07 08:55:40 UTC
SHA-256: ed63c19c7ed37989…
URL: https://conductatlas.com/platform/draftkings/draftkings-terms-of-use/account-termination-without-notice/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does DraftKings's Account Termination Without Notice clause do?

Because DraftKings can terminate accounts without notice and the no-refund policy applies to deposits, account termination could result in loss of access to funds held in your account, at least until a withdrawal or complaint process is completed.

How does this clause affect you?

Without any prior notice requirement, your account and access to your funds could be suspended immediately, requiring you to go through the complaint or withdrawal process to recover any balance, which the terms state will be honored within specified business day windows in certain states.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 7 platforms. See the full comparison.

Is ConductAtlas affiliated with DraftKings?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DraftKings.