DoorDash · DoorDash Privacy Policy · View original document ↗

Precise Geolocation Collection Including Background Tracking

Medium severity High confidence Explicitdocumentlanguage Unique · 0 of 325 platforms
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Document Record

What it is

DoorDash can collect your exact GPS location even when the app is running in the background on your phone, meaning it can track your position even when you are not actively using the app. You can use the service without enabling this, but some features may not work as well.

This analysis describes what DoorDash's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The policy authorizes collection of precise location data during background app activity, meaning location tracking may occur beyond the moments of active app use, and this data is stored and may be shared with delivery and mapping service providers.

Consumer impact (what this means for users)

If you have enabled location access, DoorDash may collect and store your precise GPS coordinates continuously while the app is open on your device, even if you are not actively placing an order. You can opt out by adjusting location settings within the DoorDash app under Account Settings, Privacy, and Location Access.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Open the DoorDash consumer mobile app, tap the account icon at the top right, select Account Settings, then Privacy, then Location Access, and adjust your location permission to disable precise location or background access.

How other platforms handle this

Hulu Medium

We may collect the precise geographic location of your device when you use our services. We collect this information with your consent where required by law. You can withdraw your consent at any time by adjusting your device settings to disable location sharing.

GOAT Medium

We may collect information about your location, including precise geolocation information, when you use our Services. We use this information to provide location-based services, such as showing you products available in your area, and for other purposes described in this Privacy Policy.

Uber Medium

Uber collects precise or approximate location data from riders' and order recipients' mobile devices when the Uber app is running in the foreground (app open and on-screen) or background (app open but not on-screen) of their device. Uber collects this data from the time a ride or order is requested ...

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▸ View Original Clause Language DOCUMENT RECORD
"
Geolocation Information, if you have consented by enabling location access, we may receive and store your precise location information, including when our apps are running in the foreground (our app is open and on screen) or background (our app is open, not on screen) of your device. You may use our Services without enabling the collection of precise location information from your device; however, this may impact your experience including the accuracy of deliveries and/or the availability of certain content, features and functionality (e.g., you may have to manually enter your delivery address). If you have not allowed us to receive your precise location, we can only determine your approximate location.

— Excerpt from DoorDash's DoorDash Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Precise geolocation data constitutes sensitive personal information under the CCPA and CPRA, enforced by the California Privacy Protection Agency and California Attorney General. Background location collection also engages the Colorado Privacy Act, Connecticut Data Privacy Act, and Virginia CDPA. In Canada, collection of location data requires meaningful consent under PIPEDA and Quebec Law 25. In Australia, location data that can identify an individual is covered by the Australian Privacy Act 1988. GOVERNANCE EXPOSURE: High. Background geolocation collection is expressly disclosed but requires valid consent in multiple jurisdictions. The policy states collection is consent-based but does not detail the consent mechanism's compliance with each applicable framework. Regulators have scrutinized background location collection practices across the industry. JURISDICTION FLAGS: California users are entitled to opt out of the sale or sharing of precise geolocation data under CPRA. Illinois, Texas, and Washington have location-specific protections. EU and EEA users would require a valid lawful basis under GDPR Article 6 and Article 9 if location data reveals sensitive characteristics. Quebec users have heightened consent requirements under Law 25. CONTRACT AND VENDOR IMPLICATIONS: Service providers receiving geolocation data, including mapping and delivery logistics partners, should have data processing agreements specifying retention limits and permissible use. Vendor contracts should be reviewed to confirm geolocation data is not used for secondary purposes beyond delivery facilitation. COMPLIANCE CONSIDERATIONS: Compliance teams should audit the in-app consent flow for background location collection to confirm it meets opt-in requirements under applicable state and international frameworks. Data retention schedules for precise location data should be documented. Opt-out functionality should be tested across app versions to confirm it operates as described.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC oversees unfair or deceptive data collection practices, including representations about location data collection and consent
    File a complaint →
  • State AG
    State attorneys general in California, Colorado, Connecticut, and Virginia enforce state privacy laws governing precise geolocation as sensitive personal data
    File a complaint →

Applicable regulations

BIPA
Illinois, USA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
DoorDash Privacy Policy
Entity
DoorDash
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-010983
Document ID
CA-D-00134
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
36c24e9e80c20d02c0f6b7f63328244e08d914ed4a197c9cb9f052fe46da8132
Analysis generated
May 12, 2026 05:01 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DoorDash
Document: DoorDash Privacy Policy
Record ID: CA-P-010983
Captured: 2026-05-12 05:01:26 UTC
SHA-256: 36c24e9e80c20d02…
URL: https://conductatlas.com/platform/doordash/doordash-privacy-policy/precise-geolocation-collection-including-background-tracking/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does DoorDash's Precise Geolocation Collection Including Background Tracking clause do?

The policy authorizes collection of precise location data during background app activity, meaning location tracking may occur beyond the moments of active app use, and this data is stored and may be shared with delivery and mapping service providers.

How does this clause affect you?

If you have enabled location access, DoorDash may collect and store your precise GPS coordinates continuously while the app is open on your device, even if you are not actively placing an order. You can opt out by adjusting location settings within the DoorDash app under Account Settings, Privacy, and Location Access.

Is ConductAtlas affiliated with DoorDash?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DoorDash.