DoorDash · DoorDash Privacy Policy · View original document ↗

Contact Sync Used for Merchant Recommendations

Medium severity High confidence Explicitdocumentlanguage Common · 279 of 352 platforms
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Recent governance activity DoorDash recorded 2 documented changes in the last 30 days.
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This analysis describes what DoorDash's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

DoorDash is using third parties' behavioral data—your contacts' ordering history—to influence what merchants you see, without those contacts' activity being directly attributed to them in communications to you.

Consumer impact (what this means for users)

If you have synced your contacts, your merchant recommendations are shaped by your contacts' ordering locations, though DoorDash will not tell you which specific contact ordered where or what they ordered.

How other platforms handle this

Google Cloud Medium

We use Service Data to provide you and our customers with recommendations (for example, suggesting ways to better secure your account or data, reduce service charges or improve performance, or optimize your configurations)...

Lyft Medium

Find and prevent fraud; and Block and remove unsafe or fraudulent users from the Lyft Platform.

Square Medium

we may use this information to make it easier for you to find the people you want to send payments to, for account and identity verification and fraud prevention purposes, to reduce the risk you will send payments to the wrong person, or to provide other personalized services.

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▸ View Original Clause Language DOCUMENT RECORD
"
if you have uploaded or synched your contacts, based upon where your contacts have ordered (however, we will not provide you with information on where a specific contact(s) ordered or what a specific contact(s) ordered)

— Excerpt from DoorDash's DoorDash Privacy Policy

Applicable regulations

BIPA
Illinois, USA
CCPA/CPRA
California, USA
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
TCPA
United States Federal

Provision details

Document information
Document
DoorDash Privacy Policy
Entity
DoorDash
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-025414
Document ID
CA-D-00134
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
36c24e9e80c20d02c0f6b7f63328244e08d914ed4a197c9cb9f052fe46da8132
Analysis generated
May 12, 2026 05:01 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DoorDash
Document: DoorDash Privacy Policy
Record ID: CA-P-025414
Captured: 2026-05-12 05:01:26 UTC
SHA-256: 36c24e9e80c20d02…
URL: https://conductatlas.com/platform/doordash/doordash-privacy-policy/provision/CA-P-025414/contact-sync-used-for-merchant-recommendations/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does DoorDash's Contact Sync Used for Merchant Recommendations clause do?

DoorDash is using third parties' behavioral data—your contacts' ordering history—to influence what merchants you see, without those contacts' activity being directly attributed to them in communications to you.

How does this clause affect you?

If you have synced your contacts, your merchant recommendations are shaped by your contacts' ordering locations, though DoorDash will not tell you which specific contact ordered where or what they ordered.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.

Is ConductAtlas affiliated with DoorDash?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DoorDash.