DoorDash · DoorDash Privacy Policy · View original document ↗

Children's Privacy

Medium severity Uncommon · 21 of 325 platforms
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Recent governance activity DoorDash recorded 2 documented changes in the last 30 days.
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This analysis describes what DoorDash's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision operationalizes DoorDash's compliance framework under the Children's Online Privacy Protection Act (COPPA) by establishing collection limitations, a remediation process upon discovery, and a reporting channel. It reflects the company's data governance procedures regarding minors.

Consumer impact (what this means for users)

The terms establish that users under 13 should not access the service and that any personal information from that group will be deleted upon discovery. Parents or guardians who suspect collection of a child's information are authorized to initiate deletion through the designated contact.

How other platforms handle this

Zillow Medium

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete such info...

Samsung Medium

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to remo...

Verizon Medium

We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information.

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▸ View Original Clause Language DOCUMENT RECORD
"
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. If you believe we have collected information from a child under 13, please contact us at privacy@doordash.com.

— Excerpt from DoorDash's DoorDash Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
DoorDash Privacy Policy
Entity
DoorDash
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-005482
Document ID
CA-D-00134
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
06ecff0c732bb5ed8910cd87468bfa495947251c737cae622470a51b281b3616
Analysis generated
May 7, 2026 20:11 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DoorDash
Document: DoorDash Privacy Policy
Record ID: CA-P-005482
Captured: 2026-05-07 20:11:35 UTC
SHA-256: 06ecff0c732bb5ed…
URL: https://conductatlas.com/platform/doordash/doordash-privacy-policy/childrens-privacy/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does DoorDash's Children's Privacy clause do?

This provision operationalizes DoorDash's compliance framework under the Children's Online Privacy Protection Act (COPPA) by establishing collection limitations, a remediation process upon discovery, and a reporting channel. It reflects the company's data governance procedures regarding minors.

How does this clause affect you?

The terms establish that users under 13 should not access the service and that any personal information from that group will be deleted upon discovery. Parents or guardians who suspect collection of a child's information are authorized to initiate deletion through the designated contact.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 21 platforms. See the full comparison.

Is ConductAtlas affiliated with DoorDash?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DoorDash.