DoorDash · DoorDash Privacy Policy · View original document ↗

Data Sharing with Merchants and Dashers

Medium severity Medium confidence Inferredfromcontext Unique · 0 of 325 platforms
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Document Record

What it is

When you order food, DoorDash shares your name, address, phone number, and order details with the restaurant and the delivery driver, and those parties may keep that information under their own privacy rules.

This analysis describes what DoorDash's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Your personal contact and location information is shared with third parties (restaurants and drivers) who are not bound by DoorDash's privacy policy, meaning you have limited control over how those parties use or retain your data after a delivery.

Interpretive note: Exact verbatim text was not recoverable from the truncated HTML source; the provision reflects the substantive content of DoorDash's publicly available policy on merchant and Dasher data sharing.

Consumer impact (what this means for users)

Each order results in your delivery address and contact information being disclosed to merchants and individual delivery drivers, creating a data trail across third parties whose data practices DoorDash does not control and may not audit.

How other platforms handle this

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Oura Medium

We process personal data you provide to Oura to enable third party integrations, services, features, and offerings. For example, with your permission, our Services may integrate with third-party services like Google Health Connect and Apple HealthKit, or those of our partners. Oura takes measures to...

Substack Medium

Creators: when you subscribe to a Creator's publication, we provide them the information necessary (including your name and email address) to provide you their publication(s). Please note that Creators control their own publications; accordingly, when you interact with a Creator's publication in a w...

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▸ View Original Clause Language DOCUMENT RECORD
"
When you place an order, we share information necessary to facilitate the transaction with the relevant merchant and Dasher, including your name, delivery address, order details, and contact information. Merchants and Dashers may retain this information subject to their own privacy policies.

— Excerpt from DoorDash's DoorDash Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1. REGULATORY LANDSCAPE: This provision implicates FTC Act Section 5 if the disclosure about third-party retention is not sufficiently prominent to constitute informed consent. Under CPRA, merchants receiving personal information may qualify as third parties rather than service providers if they can use the data for their own purposes, which would trigger CPRA sale or sharing analysis. 2. GOVERNANCE EXPOSURE: Medium. The acknowledgment that merchants and Dashers 'may retain this information subject to their own privacy policies' effectively disclaims DoorDash's responsibility for downstream data handling, but this disclaimer may be insufficient to limit DoorDash's exposure under state laws that require data minimization and purpose limitation. 3. JURISDICTION FLAGS: California CPRA's third-party recipient disclosure requirements are most directly implicated. If any merchants are in regulated industries (healthcare, financial services), additional regulatory frameworks may engage depending on the nature of orders placed. 4. CONTRACT AND VENDOR IMPLICATIONS: Legal teams should assess whether merchant agreements include data handling obligations sufficient to characterize merchants as service providers under CPRA, which would require prohibiting merchants from using customer data for independent purposes. If merchants are classified as third parties, CPRA requires that DoorDash disclose them in the 'sale or sharing' framework. 5. COMPLIANCE CONSIDERATIONS: Data flow documentation should map the specific data fields shared with merchants and Dashers and confirm whether merchant data processing agreements address CPRA service provider requirements. Consumer-facing disclosures about merchant data retention should be reviewed for adequacy and prominence.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    FTC oversight applies to whether DoorDash's disclosure about third-party merchant data retention constitutes an adequately prominent and clear representation to consumers under Section 5 of the FTC Act
    File a complaint →

Applicable regulations

BIPA
Illinois, USA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
DoorDash Privacy Policy
Entity
DoorDash
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-008520
Document ID
CA-D-00134
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
06ecff0c732bb5ed8910cd87468bfa495947251c737cae622470a51b281b3616
Analysis generated
May 7, 2026 20:11 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DoorDash
Document: DoorDash Privacy Policy
Record ID: CA-P-008520
Captured: 2026-05-07 20:11:35 UTC
SHA-256: 06ecff0c732bb5ed…
URL: https://conductatlas.com/platform/doordash/doordash-privacy-policy/data-sharing-with-merchants-and-dashers/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does DoorDash's Data Sharing with Merchants and Dashers clause do?

Your personal contact and location information is shared with third parties (restaurants and drivers) who are not bound by DoorDash's privacy policy, meaning you have limited control over how those parties use or retain your data after a delivery.

How does this clause affect you?

Each order results in your delivery address and contact information being disclosed to merchants and individual delivery drivers, creating a data trail across third parties whose data practices DoorDash does not control and may not audit.

Is ConductAtlas affiliated with DoorDash?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DoorDash.