DocuSign · DocuSign Terms and Conditions · View original document ↗

Unilateral Service Modification and Termination

High severity Rare · 7 of 343 platforms
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This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes DocuSign's unilateral authority to alter the scope of available services or end user access without procedural constraints, notification requirements, or obligation to provide advance opportunity to respond before termination takes effect.

Consumer impact (what this means for users)

Users operate under terms where service availability and continued access are subject to DocuSign's unilateral modification or discontinuation at any time. The authorization for immediate termination without notice or stated cause means users have no contractual guarantee of continuous service availability.

How other platforms handle this

Fitbit High

Fitbit reserves the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. Fitbit may also terminate or suspend your account and access to the Services at any time, for any reason, without notice, and without liability to you.

AI21 Labs High

AI21 reserves the right to modify, suspend, or discontinue the Services (or any part thereof) at any time, with or without notice, and without liability to you. AI21 may also terminate or suspend your access to the Services at any time, for any reason, including if AI21 believes you have violated th...

Microsoft Copilot Medium

Microsoft reserves the right to change or discontinue any service at any time, with or without notice. We may also modify these terms at any time, and such modification will be effective upon posting unless we notify you otherwise. Your continued use of the services after the effective date of any c...

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▸ View Original Clause Language DOCUMENT RECORD
"
Docusign reserves the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. Docusign reserves the right to terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately.

— Excerpt from DocuSign's DocuSign Terms and Conditions

Applicable regulations

CFAA
United States Federal
FTC Act Section 5
United States Federal

Provision details

Document information
Document
DocuSign Terms and Conditions
Entity
DocuSign
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
May 10, 2026
Record ID
CA-P-003530
Document ID
CA-D-00197
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
89c1b94cc9747df4e892bbc39b281464db8f360101bb48d9f68e1e0abad007c6
Analysis generated
April 27, 2026 14:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DocuSign
Document: DocuSign Terms and Conditions
Record ID: CA-P-003530
Captured: 2026-04-27 14:12:49 UTC
SHA-256: 89c1b94cc9747df4…
URL: https://conductatlas.com/platform/docusign/docusign-terms-and-conditions/unilateral-service-modification-and-termination/
Accessed: June 17, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does DocuSign's Unilateral Service Modification and Termination clause do?

This clause establishes DocuSign's unilateral authority to alter the scope of available services or end user access without procedural constraints, notification requirements, or obligation to provide advance opportunity to respond before termination takes effect.

How does this clause affect you?

Users operate under terms where service availability and continued access are subject to DocuSign's unilateral modification or discontinuation at any time. The authorization for immediate termination without notice or stated cause means users have no contractual guarantee of continuous service availability.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 7 platforms. See the full comparison.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.