Children under 13 are prohibited from using Docusign's services and should not create accounts or provide personal information.
Parents and guardians should be aware that Docusign prohibits use by children under 13 and should ensure minors do not create accounts or submit personal information through the platform.
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Compare across platforms →This clause reflects Docusign's COPPA compliance obligation but places the enforcement burden on users — if a child under 13 gains access, Docusign's liability may be limited while parents bear responsibility.
1) REGULATORY FRAMEWORK: This provision directly implements the Children's Online Privacy Protection Act (COPPA, 15 U.S.C. §6501 et seq.) and its implementing regulations (16 C.F.R. Part 312), enforced by the FTC. COPPA prohibits operators of websites and online services directed to children under 13 from collecting personal information without verifiable parental consent. The FTC has imposed significant penalties for COPPA violations, including fines exceeding $170 million against Google/YouTube (2019) and $5.7 million against TikTok (2019). 2)
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