Provision record
DeepL · DeepL Privacy Policy · View original document ↗

Contact with Data Protection Officer and Supervisory Authority Complaint Right

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Document Record

What it is

You can contact DeepL's Data Protection Officer by email, and you have the right to complain to your national data protection authority if you believe DeepL has mishandled your personal data.

This analysis describes what DeepL's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision operationalizes statutory data protection rights under GDPR and similar EU/EEA frameworks by designating the responsible contact and identifying the institutional pathway for regulatory oversight and complaint resolution.

Recent Activity

This document changed recently

Medium Sep 5, 2026

The updated terms establish explicit procedures for three new account-based storage and processing features. Translation Memories allow users to store source and target language segments for reuse; Translation Memory Generation processes uploaded document pairs to generate Translation Memories, then deletes the source documents immediately; and Adaptive Translation uses stored Translation Memories and reference documents to customize translations, with numeric representations (embeddings) calculated and stored in the user's account. The policy states that all content and embeddings are used only within the user's own account, never shared with other customers, and never used to train or improve DeepL's models. The policy specifies GDPR Article 6(1)(b) as the legal basis for processing (contract performance). You can deactivate Adaptive Translation in the relevant Style Profile at any time.

View change record →

Consumer impact (what this means for users)

Users can escalate data protection concerns to DeepL's DPO at privacy@deepl.com or directly to their national data protection authority without going through DeepL first, providing an important enforcement avenue.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Within 30 days
    Email privacy@deepl.com with your privacy concern or data request. DeepL is required to respond within 30 days under GDPR Art. 12. If unsatisfied, file a complaint with your national data protection authority.

Cross-platform context

See how other platforms handle Contact with Data Protection Officer and Supervisory Authority Complaint Right and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Our Data Protection Officer can be reached at: privacy@deepl.com. You also have the right to lodge a complaint with a supervisory authority, in particular in the EU/EEA member state of your habitual residence, place of work, or place of the alleged infringement.

Excerpt from DeepL's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY FRAMEWORK: GDPR Art.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
DeepL Privacy Policy
Entity
DeepL
Document last updated
May 5, 2026
Tracking information
First tracked
April 30, 2026
Last verified
April 30, 2026
Record ID
CA-P-004057
Document ID
CA-D-00448
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
1d621c54ed3a19fc9ce7b2fc58fa1eb740cb4e4b7669ebdc020370950f152344
Analysis generated
April 30, 2026 05:39 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DeepL
Document: DeepL Privacy Policy
Record ID: CA-P-004057
Captured: 2026-04-30 05:39:12 UTC
SHA-256: 1d621c54ed3a19fc…
URL: https://conductatlas.com/platform/deepl/deepl-privacy-policy/provision/CA-P-004057/contact-with-data-protection-officer-and-supervisory-authority-complaint-right/
Accessed: Sept. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does DeepL's Contact with Data Protection Officer and Supervisory Authority Complaint Right clause do?

The provision operationalizes statutory data protection rights under GDPR and similar EU/EEA frameworks by designating the responsible contact and identifying the institutional pathway for regulatory oversight and complaint resolution.

How does this clause affect you?

Users can escalate data protection concerns to DeepL's DPO at privacy@deepl.com or directly to their national data protection authority without going through DeepL first, providing an important enforcement avenue.

Is ConductAtlas affiliated with DeepL?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DeepL.