What can I do about this clause?

{'method': 'EMAIL', 'recipient': 'privacy@deepl.com', 'difficulty': 'EASY', 'action_type': 'DELETE_DATA', 'instructions': 'Email privacy@deepl.com with your privacy concern or data request. DeepL is required to respond within 30 days under GDPR Art. 12. If unsatisfied, file a complaint with your national data protection authority.', 'deadline_days': 30, 'deadline_hours': None}

Which regulatory agencies enforce this type of clause?

{'agency': 'FTC', 'reason': "The FTC can receive complaints about US-affecting data privacy practices under Section 5 of the FTC Act where DeepL's practices are found to be unfair or deceptive.", 'complaint_url': 'https://reportfraud.ftc.gov/'}

What is the severity of this clause?

ConductAtlas classifies this Contact with Data Protection Officer and Supervisory Authority Complaint Right clause as low severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

Contact with Data Protection Officer and Supervisory Authority Complaint Right — DeepL

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What it is

You can contact DeepL's Data Protection Officer by email, and you have the right to complain to your national data protection authority if you believe DeepL has mishandled your personal data.

Consumer impact (what this means for users)

Users can escalate data protection concerns to DeepL's DPO at privacy@deepl.com or directly to their national data protection authority without going through DeepL first, providing an important enforcement avenue.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.

Delete Your Data
Within 30 days
Email privacy@deepl.com with your privacy concern or data request. DeepL is required to respond within 30 days under GDPR Art. 12. If unsatisfied, file a complaint with your national data protection authority.

Cross-platform context

See how other platforms handle Contact with Data Protection Officer and Supervisory Authority Complaint Right and similar clauses.

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Why it matters (compliance & risk perspective)

Knowing the DPO contact and your right to escalate to a regulator gives users a direct enforcement path if their privacy concerns are not resolved by DeepL.

View original clause language

Our Data Protection Officer can be reached at: privacy@deepl.com. You also have the right to lodge a complaint with a supervisory authority, in particular in the EU/EEA member state of your habitual residence, place of work, or place of the alleged infringement.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: GDPR Art. 37 requires certain controllers to appoint a DPO; Art. 38 mandates the DPO's contact details be published. GDPR Art. 77 grants data subjects the right to lodge complaints with supervisory authorities. The lead supervisory authority for DeepL SE is LDI NRW (Germany). Art. 79 provides for judicial remedies. (2)

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Applicable agencies

FTC

The FTC can receive complaints about US-affecting data privacy practices under Section 5 of the FTC Act where DeepL's practices are found to be unfair or deceptive.
File a complaint →

Provision details

Document information

Document

DeepL Privacy Policy

Entity

DeepL

Document last updated

April 29, 2026

Tracking information

First tracked

April 30, 2026

Last verified

April 30, 2026

Record ID

CA-P-004057

Document ID

CA-D-00448

Evidence Provenance

Source URL

https://www.deepl.com/en/privacy

Wayback Machine

View archived versions →

SHA-256

1d621c54ed3a19fc9ce7b2fc58fa1eb740cb4e4b7669ebdc020370950f152344

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: DeepL | Document: DeepL Privacy Policy | Record: CA-P-004057
Captured: 2026-04-30 05:39:12 UTC | SHA-256: 1d621c54ed3a19fc…
URL: https://conductatlas.com/platform/deepl/deepl-privacy-policy/contact-with-data-protection-officer-and-supervisory-authority-complaint-right/
Accessed: May 2, 2026

Classification

Severity

Low

Contact with Data Protection Officer and Supervisory Authority Complaint Right