This analysis describes what Craigslist's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The indemnification clause establishes a cost-shifting mechanism under which users assume liability for third-party claims connected to their platform use, rather than Craigslist bearing those costs. The provision also establishes that Craigslist can pursue claims against entities under user control, creating extended liability exposure beyond the user entity itself.
Users are obligated to defend and compensate Craigslist for third-party claims, losses, and legal expenses arising from user activity on the platform. This obligation extends to claims involving parties that users control or direct, expanding potential liability beyond direct user conduct.
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"You agree to (1) submit to the personal jurisdiction of courts in San Francisco, CA; (2) indemnify and hold CL Entities harmless from any Claims, losses, liability, or expenses (including attorneys' fees) that arise from a third party and relate to your use of CL; and (3) be liable and responsible for any Claims we may have against your officers, directors, employees, agents, affiliates, or any other party, directly or indirectly, paid, directed or controlled by you, or acting for your benefit.— Excerpt from Craigslist's Craigslist Terms of Use
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The indemnification clause establishes a cost-shifting mechanism under which users assume liability for third-party claims connected to their platform use, rather than Craigslist bearing those costs. The provision also establishes that Craigslist can pursue claims against entities under user control, creating extended liability exposure beyond the user entity itself.
Users are obligated to defend and compensate Craigslist for third-party claims, losses, and legal expenses arising from user activity on the platform. This obligation extends to claims involving parties that users control or direct, expanding potential liability beyond direct user conduct.
ConductAtlas has identified this type of provision across 84 platforms. See the full comparison.
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