Craigslist makes no guarantees about the reliability, accuracy, or security of the platform, assumes no responsibility for anything that happens through its services, and caps its total financial liability to you at $100 or what you paid in the prior year — whichever is higher.
This analysis describes what Craigslist's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The $100 liability cap means that even if Craigslist's platform causes you significant financial harm — through a security failure, data loss, or service outage — your maximum legal recovery against the company under these terms is severely limited, though some jurisdictions restrict such caps.
Interpretive note: The enforceability of the $100 liability cap and warranty disclaimers varies by jurisdiction; consumers in EU, UK, and certain US states may retain statutory rights that override these contractual limits.
If you suffer financial losses, data loss, or harm related to Craigslist's platform or services, the company's liability is contractually capped at $100 or your prior-year payments to Craigslist, meaning users have very limited recourse for significant harms, subject to applicable law in their jurisdiction.
How other platforms handle this
The Netflix service is provided "as is" and without warranty or condition. In particular, our service may not be uninterrupted or error-free. You waive all special, indirect and consequential damages against us. These terms will not limit any non-waivable warranties or consumer protection rights tha...
Except as stated in Section L.3.b, the liability of each party, and its affiliates and licensors, for any damages arising out of or related to these Terms (i) excludes damages that are consequential, incidental, special, indirect, or exemplary damages, including lost profits, business, contracts, re...
TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF FITBIT, AND ITS SUPPLIERS AND DISTRIBUTORS, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICES (OR, IF WE CHOOSE, TO SUPPLYING YOU THE SERVICES AGAIN) DURING THE TWELV...
Monitoring
Craigslist has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 10 platforms.
"To the full extent permitted by law, craigslist, Inc., and its officers, directors, employees, agents, licensors, affiliates, and successors in interest ("CL Entities") (1) make no promises, warranties, or representations as to CL, including its completeness, accuracy, availability, timeliness, propriety, security or reliability; (2) provide CL on an "AS IS" and "AS AVAILABLE" basis and any risk of using CL is assumed by you; (3) disclaim all warranties, express or implied, including as to accuracy, merchantability, fitness for a particular purpose, and non-infringement, and all warranties arising from course of dealing, usage, or trade practice; and (4) disclaim any liability or responsibility for acts, omissions, or conduct of you or any party in connection with CL. CL Entities are NOT liable for any direct, indirect, consequential, incidental, special, punitive, or other losses, including lost profits, revenues, data, goodwill, etc., arising from or related to CL, and in no event shall such liability exceed $100 or the amount you paid us in the year preceding such loss.— Excerpt from Craigslist's Craigslist Terms of Use
(1) REGULATORY LANDSCAPE: Broad warranty disclaimers and liability caps are standard in US platform terms and are generally enforceable under the Uniform Commercial Code and applicable state law, though consumer protection statutes in several states limit the enforceability of such disclaimers in consumer contracts. EU consumer law under the Consumer Rights Directive and national implementations may render warranty disclaimers partially unenforceable for EU-resident consumers. The document acknowledges jurisdictional variability with the phrase 'some jurisdictions restrict or alter these disclaimers and limits, so some may not apply to you.' (2) GOVERNANCE EXPOSURE: Low for US operations, where such caps are standard and widely enforced. Medium for EU and UK operations, where consumer law may impose minimum warranty and liability standards that override contractual disclaimers. The $100 absolute floor is notably low compared to subscription-based platforms where recurring fees could create a higher practical cap. (3) JURISDICTION FLAGS: EU consumers retain statutory rights under national consumer protection law that may not be waived by contract, including rights relating to platform security and data integrity. California's consumer protection statutes may limit the scope of implied warranty disclaimers in some contexts. UK consumers have statutory rights under the Consumer Rights Act 2015 that may survive contractual disclaimer. (4) CONTRACT AND VENDOR IMPLICATIONS: Businesses using Craigslist as part of a commercial workflow should not rely on Craigslist's platform for mission-critical functions given the complete disclaimer of availability, security, and reliability warranties. The cap on liability means contractual indemnification from Craigslist for platform failures is effectively unavailable, and businesses should account for this in their risk management planning. (5) COMPLIANCE CONSIDERATIONS: Legal teams should note that the disclaimer covers security explicitly, meaning in the event of a data breach or security incident affecting user data on Craigslist's platform, the company's contractual liability exposure to users is minimal. Users who believe they have statutory rights beyond what the TOU disclaims should assess those rights under applicable local law.
Full compliance analysis
Regulatory citations, enforcement risk, and due diligence action items.
Free: track 1 platform + weekly digest. Watcher: 10 platforms + same-day alerts. No credit card required.
Professional Governance Intelligence
Need to monitor specific governance provisions?
Professional includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
The $100 liability cap means that even if Craigslist's platform causes you significant financial harm — through a security failure, data loss, or service outage — your maximum legal recovery against the company under these terms is severely limited, though some jurisdictions restrict such caps.
If you suffer financial losses, data loss, or harm related to Craigslist's platform or services, the company's liability is contractually capped at $100 or your prior-year payments to Craigslist, meaning users have very limited recourse for significant harms, subject to applicable law in their jurisdiction.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Craigslist.