Craigslist makes no guarantees about the reliability, accuracy, or security of the platform, assumes no responsibility for anything that happens through its services, and caps its total financial liability to you at $100 or what you paid in the prior year — whichever is higher.
This analysis describes what Craigslist's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The $100 liability cap means that even if Craigslist's platform causes you significant financial harm — through a security failure, data loss, or service outage — your maximum legal recovery against the company under these terms is severely limited, though some jurisdictions restrict such caps.
Interpretive note: The enforceability of the $100 liability cap and warranty disclaimers varies by jurisdiction; consumers in EU, UK, and certain US states may retain statutory rights that override these contractual limits.
If you suffer financial losses, data loss, or harm related to Craigslist's platform or services, the company's liability is contractually capped at $100 or your prior-year payments to Craigslist, meaning users have very limited recourse for significant harms, subject to applicable law in their jurisdiction.
How other platforms handle this
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"To the full extent permitted by law, craigslist, Inc., and its officers, directors, employees, agents, licensors, affiliates, and successors in interest ("CL Entities") (1) make no promises, warranties, or representations as to CL, including its completeness, accuracy, availability, timeliness, propriety, security or reliability; (2) provide CL on an "AS IS" and "AS AVAILABLE" basis and any risk of using CL is assumed by you; (3) disclaim all warranties, express or implied, including as to accuracy, merchantability, fitness for a particular purpose, and non-infringement, and all warranties arising from course of dealing, usage, or trade practice; and (4) disclaim any liability or responsibility for acts, omissions, or conduct of you or any party in connection with CL. CL Entities are NOT liable for any direct, indirect, consequential, incidental, special, punitive, or other losses, including lost profits, revenues, data, goodwill, etc., arising from or related to CL, and in no event shall such liability exceed $100 or the amount you paid us in the year preceding such loss.Excerpt from Craigslist's Terms of Use
(1) REGULATORY LANDSCAPE: Broad warranty disclaimers and liability caps are standard in US platform terms and are generally enforceable under the Uniform Commercial Code and applicable state law, though consumer protection statutes in several states …
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The $100 liability cap means that even if Craigslist's platform causes you significant financial harm — through a security failure, data loss, or service outage — your maximum legal recovery against the company under these terms is severely limited, though some jurisdictions restrict such caps.
If you suffer financial losses, data loss, or harm related to Craigslist's platform or services, the company's liability is contractually capped at $100 or your prior-year payments to Craigslist, meaning users have very limited recourse for significant harms, subject to applicable law in their jurisdiction.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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