Coursera · Governance

Policy Drift Analysis Drifting Positive 5 mo

How Coursera's governance documents and clauses have shifted over time, by document, provision, and change direction.

Coursera has made 14 significant policy changes since monitoring began in April 2026 (5 mo). 5 were negative for consumers, primarily involving transparency removal. 6 were positive, strengthening consumer protections.
Meaningful only Showing all changes including minor
14
Changes
5
Negative
6
Positive
3
Neutral
1
High Severity
Negative (35%) Positive (42%)

Documents Affected

Coursera Privacy Notice
7 changes
This document explains what personal information Coursera collects about you—including biometric data during identity verification, audio from voice features, and session-replay recordings of how you use the site—how it uses …
Sep 4, 2026
Coursera's Privacy Notice was updated on September 4, 2026 to expand the categories of data used to personalize user experience. The revised terms now explicitly …
low neutral
+ 6 more changes
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Coursera Terms of Use
7 changes
These terms govern how you can use Coursera's platform: you get a personal, non-commercial license that Coursera can revoke at any time for any reason. Any content you post gives …
Jul 3, 2026
Coursera updated its refund denial policy on July 3, 2026 to include a new ground for refusal: when a significant portion of course content has …
medium negative
+ 6 more changes
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All Changes (14)

Sep 4, 2026
Coursera's Privacy Notice was updated on September 4, 2026 to expand the categories of data used to personalize user experience. The revised terms now explicitly include 'Education, Career and Skills …
low neutral Coursera Privacy Notice
Jul 3, 2026
Coursera updated its refund denial policy on July 3, 2026 to include a new ground for refusal: when a significant portion of course content has been accessed before the refund …
medium negative Coursera Terms of Use
Jun 30, 2026
Coursera updated its refund policy for Specializations and subscriptions on June 30, 2026. The revised terms clarify that refunds for subscription renewals are not provided, that canceling a subscription stops …
medium negative Coursera Terms of Use
+ 11 more changes
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Trend Observation

Coursera's most frequent change categories are Transparency removal (4), Disclosure requirement change (2), Payout terms change (1). The most frequently updated document is Coursera Privacy Notice with 7 changes. Get alerted when Coursera changes policy →

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