Coursera · Governance

Policy Drift Analysis Drifting Positive 3 mo

How Coursera's governance documents and clauses have shifted over time, by document, provision, and change direction.

Coursera has made 13 significant policy changes since monitoring began in April 2026 (3 mo). 5 were negative for consumers, primarily involving transparency removal. 6 were positive, strengthening consumer protections.
Meaningful only Showing all changes including minor
13
Changes
5
Negative
6
Positive
2
Neutral
1
High Severity
Negative (38%) Positive (46%)

Documents Affected

Coursera Terms of Use
7 changes
These terms govern how you can use Coursera's platform: you get a personal, non-commercial license that Coursera can revoke at any time for any reason. Any content you post gives …
Jul 3, 2026
Coursera updated its refund denial policy on July 3, 2026 to include a new ground for refusal: when a significant portion of course content has …
medium negative
+ 6 more changes
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Coursera Privacy Notice
6 changes
This document explains what personal information Coursera collects about you—including biometric data during identity verification, audio from voice features, and session-replay recordings of how you use the site—how it uses …
May 11, 2026
Coursera's Privacy Notice footer was updated on May 11, 2026 to include a new link labeled 'Do Not Sell/Share' in the footer navigation. This addition …
low positive
+ 5 more changes
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All Changes (13)

Jul 3, 2026
Coursera updated its refund denial policy on July 3, 2026 to include a new ground for refusal: when a significant portion of course content has been accessed before the refund …
medium negative Coursera Terms of Use
Jun 30, 2026
Coursera updated its refund policy for Specializations and subscriptions on June 30, 2026. The revised terms clarify that refunds for subscription renewals are not provided, that canceling a subscription stops …
medium negative Coursera Terms of Use
May 27, 2026
Coursera's footer navigation was updated on May 27, 2026 to add a 'Cookies Preference Center' link between the 'Modern Slavery Statement' and 'Learn Anywhere' sections. This addition provides users with …
low positive Coursera Terms of Use
+ 10 more changes
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Trend Observation

Coursera's most frequent change categories are Transparency removal (4), Payout terms change (1), Rights removal (1). The most frequently updated document is Coursera Terms of Use with 7 changes. Get alerted when Coursera changes policy →

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