Coursera reserves the right to revise these Terms at any time, with most revisions taking effect immediately upon posting. Material changes will be accompanied by reasonable notification steps such as a website banner or email, but continued use of the services after posting constitutes acceptance regardless of whether notification was received.
This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that Terms revisions, other than changes to the arbitration clause, take effect immediately upon posting and that continued service use constitutes acceptance. The arbitration agreement has a separate modification mechanism that requires Coursera to notify users of material changes to that specific clause.
Interpretive note: The enforceability of rolling acceptance through continued use varies by jurisdiction; EU consumer protection frameworks and certain US state consumer protection statutes may constrain passive acceptance mechanisms for material contract changes.
The updated refund policy establishes a new condition under which Coursera may deny refund requests: when a significant portion of the course content has been accessed prior to submitting the refund request. This addition does not replace existing denial grounds such as policy violations, repeated refund requests, or chargeback activity, but adds an access-based threshold alongside them. The terms do not define what constitutes a significant portion of content, leaving that determination to Coursera's discretion. Learners who access substantial course materials before requesting a refund may find their request denied under this provision.
View change record →The updated terms establish new procedural requirements for refunds on Coursera subscription plans. According to the revised language, canceling a subscription will stop future billing but will not automatically issue a refund; refunds must be requested separately. The terms now explicitly state that refunds will not be provided for renewal charges on annual subscription plans. For Specializations purchased through subscriptions, users may request a full refund within the applicable 7-day refund period or before earning a certificate, whichever occurs first. You can request a refund separately through Coursera's Support Services, but the updated terms indicate this is a manual process rather than an automatic one upon cancellation.
View change record →The updated terms no longer specify refund eligibility for users in India who prepay for specializations or Coursera Plus plans. Previously, these customers could request full refunds within 7 days of payment or before earning a certificate for any course included in their purchase, whichever occurred first. The removal of this language means refund terms for Indian prepaid customers are no longer explicitly defined in the publicly stated agreement, leaving refund policies unclear for this user segment.
View change record →Under this clause, most changes to the Terms become effective immediately upon posting, and continued use of Coursera's services after a change is posted constitutes binding acceptance of the revised Terms, even if the user did not receive or review the notification. The arbitration clause modifications are subject to a separate notification requirement per the terms.
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Compare across platforms →"We reserve the right to revise the Terms at our sole discretion at any time. With the exception of changes to the Binding Arbitration and Class Action Waiver Section, any revisions to the Terms will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes, via a banner on the website, email notification, another method, or combination of methods. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.Excerpt from Coursera's Terms of Use
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This provision establishes that Terms revisions, other than changes to the arbitration clause, take effect immediately upon posting and that continued service use constitutes acceptance. The arbitration agreement has a separate modification mechanism that requires Coursera to notify users of material changes to that specific clause.
Under this clause, most changes to the Terms become effective immediately upon posting, and continued use of Coursera's services after a change is posted constitutes binding acceptance of the revised Terms, even if the user did not receive or review the notification. The arbitration clause modifications are subject to a separate notification requirement per the terms.
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