Provision record
Coursera · Coursera Terms of Use · View original document ↗

Export Controls and Sanctions Compliance Warranty

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Document Record

What it is

Users warrant upon each use of the services that they are not located in or subject to a sanctioned country, not on any government sanctions or restricted party list, and not using VPN or IP routing services to circumvent these restrictions. Users must immediately discontinue service use if they are placed on a Sanctions List.

This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision frames sanctions compliance as a user warranty that is confirmed upon each service use, and expressly prohibits VPN or IP routing circumvention of geographic restrictions. Coursera may terminate service immediately for sanctions compliance breaches or where continued service provision may cause commercial or reputational harm, at Coursera's sole discretion.

Recent Activity

This document changed recently

Medium Jul 3, 2026

The updated refund policy establishes a new condition under which Coursera may deny refund requests: when a significant portion of the course content has been accessed prior to submitting the refund request. This addition does not replace existing denial grounds such as policy violations, repeated refund requests, or chargeback activity, but adds an access-based threshold alongside them. The terms do not define what constitutes a significant portion of content, leaving that determination to Coursera's discretion. Learners who access substantial course materials before requesting a refund may find their request denied under this provision.

View change record →
Medium Jun 30, 2026

The updated terms establish new procedural requirements for refunds on Coursera subscription plans. According to the revised language, canceling a subscription will stop future billing but will not automatically issue a refund; refunds must be requested separately. The terms now explicitly state that refunds will not be provided for renewal charges on annual subscription plans. For Specializations purchased through subscriptions, users may request a full refund within the applicable 7-day refund period or before earning a certificate, whichever occurs first. You can request a refund separately through Coursera's Support Services, but the updated terms indicate this is a manual process rather than an automatic one upon cancellation.

View change record →
High May 27, 2026

The updated terms no longer specify refund eligibility for users in India who prepay for specializations or Coursera Plus plans. Previously, these customers could request full refunds within 7 days of payment or before earning a certificate for any course included in their purchase, whichever occurred first. The removal of this language means refund terms for Indian prepaid customers are no longer explicitly defined in the publicly stated agreement, leaving refund policies unclear for this user segment.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, users in sanctioned countries or on government restricted party lists are prohibited from using the services, and use of VPN or IP routing services to circumvent geographic restrictions constitutes a terms violation. Users placed on a Sanctions List must immediately discontinue access, and Coursera may terminate service access unilaterally upon identifying a compliance risk.

Cross-platform context

See how other platforms handle Export Controls and Sanctions Compliance Warranty and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
By using our Services, you are warranting that you are not located in, under the control of, a national of, or ordinarily resident in, any country that is subject to applicable U.S. laws and regulations, or laws of your local jurisdiction, preventing Coursera from providing you access to the Services. Your location is determined by your physical location. Use of a virtual private network service, IP routing services, or other similar service for the purpose of circumventing these laws is strictly prohibited. By using our Services, you are warranting that you are not named on, or controlled by anyone named on, any government prohibited, denied, unverified-party, sanctions, debarment, or exclusion list or export-controlled related restricted party list (collectively, "Sanctions Lists"). You will immediately discontinue your use of the Services if you, or a party exercising control over you, are placed on any Sanctions List.

Excerpt from Coursera's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

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Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Coursera Terms of Use
Entity
Coursera
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014373
Document ID
CA-D-00157
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c2d2933e0991178d20d334605bd68ade792039ffde33bca392a477503180019f
Analysis generated
July 9, 2026 05:25 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Coursera
Document: Coursera Terms of Use
Record ID: CA-P-014373
Captured: 2026-07-09 05:25:55 UTC
SHA-256: c2d2933e0991178d…
URL: https://conductatlas.com/platform/coursera/coursera-terms-of-use/provision/CA-P-014373/export-controls-and-sanctions-compliance-warranty/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Coursera's Export Controls and Sanctions Compliance Warranty clause do?

This provision frames sanctions compliance as a user warranty that is confirmed upon each service use, and expressly prohibits VPN or IP routing circumvention of geographic restrictions. Coursera may terminate service immediately for sanctions compliance breaches or where continued service provision may cause commercial or reputational harm, at Coursera's sole discretion.

How does this clause affect you?

Under this clause, users in sanctioned countries or on government restricted party lists are prohibited from using the services, and use of VPN or IP routing services to circumvent geographic restrictions constitutes a terms violation. Users placed on a Sanctions List must immediately discontinue access, and Coursera may terminate service access unilaterally upon identifying a compliance risk.

Is ConductAtlas affiliated with Coursera?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Coursera.