Coursera · Coursera Terms of Use · View original document ↗

Acceptable Use and Prohibited Conduct

Low severity High confidence Explicitdocumentlanguage Rare · 8 of 343 platforms
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Document Record

What it is

The agreement prohibits a defined list of activities including automated scraping, unauthorized data collection, commercial solicitation without approval, spam transmission, and actions that compromise platform security or infrastructure. Violations may result in account suspension or termination.

This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the baseline conditions under which account access is maintained. Violations of the acceptable use policy may trigger account suspension or termination without prior notice under the termination clause. The prohibition on collecting personally identifiable information from the platform is relevant to third-party researchers, developers, and institutional users conducting data analysis.

Recent Activity

This document changed recently

Medium May 21, 2026

The updated terms remove the explicit guarantee that Coursera provides a 7-day free trial for subscriptions. The revised language states that 'certain subscriptions may come with a free trial period' without specifying a default duration or which subscriptions include trials. This creates operational uncertainty for users: trial availability and length are no longer stated in the main terms but are now delegated entirely to individual checkout pages. Users evaluating whether a subscription includes a trial must now visit the specific product page rather than relying on the standard terms.

View change record →

Clause Stability Mostly Stable

1
Change
1
Month Monitored
May 21, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 560 other provisions on other platforms.
This clause has changed once in 1 month of monitoring.

Change history

added May 21, 2026

New detailed provision prohibits specific harmful activities including web scraping, automated access, spam, and security interference to protect platform integrity.

View full change record →

Consumer impact (what this means for users)

Under this clause, users who engage in prohibited activities including automated data collection, commercial solicitation, or security interference risk account suspension or termination. The prohibition on harvesting personally identifiable information from the platform applies to any user or operator accessing Coursera services.

How other platforms handle this

Perplexity AI Medium

You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Services in any medium; (ii) using any automated system, including 'robots,' 'spiders,' 'offline readers,' etc., to access the Services; (iii) transmitting spam, chain lett...

Teachable Medium

You agree not to post, upload, publish, submit or transmit any content that: (i) infringes, misappropriates or violates a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any ...

Leonardo AI Medium

You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated 'scraping'; (ii) using any automated system, including without limitation 'robots,' 's...

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Services in any medium, including without limitation by any automated or non-automated 'scraping'; (ii) using any automated system, including without limitation 'robots,' 'spiders,' 'offline readers,' etc., to access the Services; (iii) transmitting spam, chain letters, or other unsolicited email; (iv) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Services; (v) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure; (vi) uploading invalid data, viruses, worms, or other software agents through the Services; (vii) collecting or harvesting any personally identifiable information, including account names, from the Services; (viii) using the Services for any commercial solicitation purposes without our prior written approval.

— Excerpt from Coursera's Coursera Terms of Use

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: The prohibition on unauthorized data collection and scraping engages the Computer Fraud and Abuse Act (CFAA) and analogous state laws. The FTC Act's prohibition on unfair or deceptive practices is relevant if account suspension for acceptable use violations results in loss of paid-for access without refund. GDPR and CCPA are implicated by the prohibition on harvesting personally identifiable information. GOVERNANCE EXPOSURE: Low for standard users; Medium for institutional users deploying API integrations, data analytics tools, or automated enrollment systems that interact with the Coursera platform. The prohibition on automated access without explicit authorization may affect LMS integrations. JURISDICTION FLAGS: The CFAA has been interpreted variably by federal circuit courts with respect to authorized access and scraping, creating legal uncertainty for automated data access use cases. EU/EEA users may have GDPR-based protections relevant to the data harvesting prohibition. CONTRACT AND VENDOR IMPLICATIONS: Institutional deployers using API integrations or automated enrollment tools should confirm that their implementation is explicitly authorized under enterprise agreements or Coursera's API terms to avoid triggering the automated access prohibition. COMPLIANCE CONSIDERATIONS: Compliance teams should audit any automated workflows or third-party integrations connected to Coursera to confirm they do not fall within the prohibited conduct categories, particularly regarding automated access and data collection.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC's consumer protection mandate is relevant to acceptable use enforcement practices that may result in loss of paid-for access without refund.
    File a complaint →

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Coursera Terms of Use
Entity
Coursera
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-012894
Document ID
CA-D-00157
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
42a0ca2092790feba474b1bf37dd084c785270106c298fa05ed87685c6d226d0
Analysis generated
May 21, 2026 02:40 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Coursera
Document: Coursera Terms of Use
Record ID: CA-P-012894
Captured: 2026-05-21 02:40:47 UTC
SHA-256: 42a0ca2092790feb…
URL: https://conductatlas.com/platform/coursera/coursera-terms-of-use/acceptable-use-and-prohibited-conduct/
Accessed: June 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Coursera's Acceptable Use and Prohibited Conduct clause do?

This provision establishes the baseline conditions under which account access is maintained. Violations of the acceptable use policy may trigger account suspension or termination without prior notice under the termination clause. The prohibition on collecting personally identifiable information from the platform is relevant to third-party researchers, developers, and institutional users conducting data analysis.

How does this clause affect you?

Under this clause, users who engage in prohibited activities including automated data collection, commercial solicitation, or security interference risk account suspension or termination. The prohibition on harvesting personally identifiable information from the platform applies to any user or operator accessing Coursera services.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 8 platforms. See the full comparison.

Is ConductAtlas affiliated with Coursera?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Coursera.