This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause defines the data retention scope post-deletion, establishing that account closure does not automatically trigger immediate deletion of all personal data. This creates operational categories of information subject to extended retention periods based on specified business and legal justifications.
The updated terms now explicitly disclose that Coursera processes communications through voice-enabled features that transcribe audio into text, and clarify that personal data may be shared with third parties including affiliates and business partners. The policy expands descriptions of AI-driven personalization and chatbot applications that use your learning and interaction data. The terms establish that data may be transferred to entities that become Coursera affiliates or subsidiaries during business transitions. You should review the updated guidance that cautions against including unnecessary or sensitive personal data in the platform's free-text and voice-enabled communication features.
View change record →The updated Privacy Notice removes explicit language stating that the policy does not apply to Coursera's Ollie mobile application and no longer directs users to a separate Ollie Privacy Notice for that app. Previously, users of Ollie had clear notice to consult a dedicated privacy policy; that direction is now absent from the main Privacy Notice. The updated notice also narrows the scope of covered entities by removing 'affiliates' from the definition of Coursera, stating the policy now applies to Coursera, Inc., its subsidiaries, and international branches only. Users of the Ollie App should independently verify what privacy terms currently govern that application, as the main Coursera Privacy Notice no longer explicitly addresses Ollie coverage.
View change record →Users' personal data remains subject to retention after account deletion in accordance with Coursera's stated purposes, including legal compliance, dispute resolution, and agreement enforcement. The provision specifies that certain information categories fall outside the standard deletion process upon account closure.
How other platforms handle this
If you follow the instructions here, your account will be deactivated and your data will be queued for deletion. When deactivated, your X account, including your display name, username, and public profile, will no longer be viewable on X.com, X for iOS, and X for Android. For up to 30 days after dea...
When you delete your account, your profile is no longer visible to other users and disassociated from content you posted under that account. Please note, however, that the posts, comments, and messages you submitted prior to deleting your account will still be visible to others unless you first dele...
We store information until it is no longer necessary to provide our services and WhatsApp Products, or until your account is deleted or becomes inactive, whichever comes first. This is a case-by-case determination that depends on things like the nature of the information, why it is collected and pro...
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"We generally retain personal data for as long as needed to provide the services and for the other purposes set out in this privacy notice. We retain certain information after your account is closed, for example to meet our legal obligations (such as maintaining records of transactions), resolve disputes, enforce our agreements, and as described in this notice.— Excerpt from Coursera's Coursera Privacy Notice
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The clause defines the data retention scope post-deletion, establishing that account closure does not automatically trigger immediate deletion of all personal data. This creates operational categories of information subject to extended retention periods based on specified business and legal justifications.
Users' personal data remains subject to retention after account deletion in accordance with Coursera's stated purposes, including legal compliance, dispute resolution, and agreement enforcement. The provision specifies that certain information categories fall outside the standard deletion process upon account closure.
ConductAtlas has identified this type of provision across 8 platforms. See the full comparison.
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