Comcast · Comcast Terms of Service · View original document ↗

Agreement to Receive Electronic Notices

Low severity Medium confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
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Document Record

What it is

Comcast can send you legally binding notices by email or by posting them on its website, and it is your responsibility to keep your email address current and check for notices regularly.

This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Important notices about rate changes, service modifications, or policy updates may be delivered by email or online posting only, and missing these notices does not exempt you from their legal effect, meaning you could be bound by changes you did not actively see.

Interpretive note: The adequacy of website posting as legally effective notice for material rate changes may vary by jurisdiction and service type; some state telecommunications regulations require more direct individual notice.

Recent Activity

This document changed recently

Medium Jul 2, 2026

The updated terms now explicitly prohibit the deployment of AI Agents to access, use, interact with, or take action on Comcast services unless Comcast expressly grants permission. This includes automated activities such as obtaining information, making requests, monitoring activity, copying, downloading, scraping, or data mining the services. The agreement also prohibits AI Agents from accepting terms on a user's behalf or engaging in support or sales interactions. Users who currently use automation tools or third-party integrations with Comcast services may need to seek express permission from Comcast or discontinue such automated access.

View change record →

Clause Stability Mostly Stable

1
Change
3
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 967 other provisions on other platforms.
This clause has changed once in 3 months of monitoring.

Change history

added Jul 2, 2026

This new provision shifts notice burden to customers by deeming electronic notices legally equivalent to written notices and placing responsibility on customers to monitor email and portals for legal notices.

View full change record →

Consumer impact (what this means for users)

Subscribers are bound by electronic notices, including material changes to rates or terms, even if they do not actively read them; maintaining a current email address on file and regularly checking the account portal are effectively mandatory to stay informed of legally binding changes.

How other platforms handle this

Xbox Medium

We may change these Terms at any time, and we'll tell you when we do. Using the Services after the changes take effect means you agree to the new terms. If you don't agree to the new terms, you must stop using the Services, cancel any subscriptions through our order page, and delete your account.

Affirm Medium

By creating an Affirm account or using the Services, you consent to receive electronically all communications, agreements, documents, notices and disclosures (collectively, 'Communications') that Affirm provides in connection with your Affirm account and use of the Services. Communications include, ...

Target Medium

Target reserves the right to change these Terms at any time. We will post notification of changes to these Terms on this page. Your continued use of the Target Services after any changes to these Terms constitutes your acceptance of the new Terms.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree that Comcast may provide notices to you under this Agreement electronically, including via email or by posting notices on the Comcast website or within your account portal. Electronic notices shall have the same legal effect as notices provided in writing. It is your responsibility to maintain a current email address with Comcast and to regularly check your Comcast account portal for notices.

— Excerpt from Comcast's Comcast Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Electronic notice provisions are generally governed by the Electronic Signatures in Global and National Commerce Act (E-SIGN) at the federal level, which requires that consumers consent to electronic notices before they are legally effective as substitutes for written notices. State equivalents under UETA impose similar requirements. The adequacy of E-SIGN consent obtained at the time of subscription should be evaluated. FCC truth-in-billing rules may also impose specific requirements for how billing changes are communicated. GOVERNANCE EXPOSURE: Low to Medium. Electronic notice provisions are standard across residential service agreements. The practical risk for subscribers is that rate changes and material modifications may not be actively seen if email notifications are filtered as spam or if the subscriber does not regularly check the account portal. The agreement places the burden on the subscriber to maintain a current email address and monitor communications. JURISDICTION FLAGS: California's consumer protection laws impose requirements for clear and conspicuous disclosure of material contract changes, and posting a notice on a website may not satisfy this standard for all types of changes. Some state utility regulations require direct mail notice for certain types of service changes, regardless of electronic notice provisions. CONTRACT AND VENDOR IMPLICATIONS: Organizations managing employee Comcast accounts should designate a responsible party to monitor Comcast electronic communications to avoid missing legally binding notices of rate or service changes. Account portal access should be maintained and reviewed periodically. COMPLIANCE CONSIDERATIONS: The E-SIGN consent mechanism at point of subscription should be reviewed for adequacy. The notice provision should be evaluated against applicable state telecommunications consumer protection requirements for specific types of changes (rate increases, service modifications). Subscribers should be advised to whitelist Comcast communications to avoid missing material notices.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over consumer protection issues related to adequate disclosure of material changes through electronic notice mechanisms
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Comcast Terms of Service
Entity
Comcast
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
May 10, 2026
Record ID
CA-P-007977
Document ID
CA-D-00343
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
efea3823a102772db3d7d7ea6f90d396e449c64d5193126cb9ae725fe616faba
Analysis generated
April 28, 2026 06:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Comcast
Document: Comcast Terms of Service
Record ID: CA-P-007977
Captured: 2026-04-28 06:09:54 UTC
SHA-256: efea3823a102772d…
URL: https://conductatlas.com/platform/comcast/comcast-terms-of-service/agreement-to-receive-electronic-notices/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Comcast's Agreement to Receive Electronic Notices clause do?

Important notices about rate changes, service modifications, or policy updates may be delivered by email or online posting only, and missing these notices does not exempt you from their legal effect, meaning you could be bound by changes you did not actively see.

How does this clause affect you?

Subscribers are bound by electronic notices, including material changes to rates or terms, even if they do not actively read them; maintaining a current email address on file and regularly checking the account portal are effectively mandatory to stay informed of legally binding changes.

Is ConductAtlas affiliated with Comcast?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Comcast.