Cohere · Cohere Usage Policy

Account Suspension for Policy Violations

Medium severity
Share 𝕏 Share in Share 🔒 PDF

What it is

Cohere can terminate or suspend your API access if you violate the usage policy, including violations caused by your end users.

Consumer impact (what this means for users)

If a developer's Cohere API access is suspended, any consumer-facing applications built on that API may stop working without warning — creating service disruption risk for end users.

Cross-platform context

See how other platforms handle Account Suspension for Policy Violations and similar clauses.

Compare across platforms →
Need full compliance memos? See Professional →

Why it matters (compliance & risk perspective)

For businesses that have built commercial products on Cohere's API, suspension without a defined notice period or appeals process creates significant operational and financial risk.

View original clause language
Certain use cases, such as violence, hate speech, fraud, and privacy violations, are strictly prohibited. Developers must outline and get approval for their use case to access the Cohere API, understanding the models and limitations.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: Unilateral account suspension without notice or appeal engages FTC Act Section 5 on unfair practices where it causes disproportionate harm to small businesses; it may also implicate breach of contract claims where SLAs guarantee service availability; EU operators should review whether suspension without notice violates DSA Art. 17 requirements for statement of reasons and redress mechanisms. (2)

🔒

Compliance intelligence locked

Regulatory citations, enforcement risk, and due diligence action items.

Watcher $9.99/mo Professional $149/mo

Watcher: regulatory citations. Professional: full compliance memo.

Applicable agencies

  • FTC
    The FTC has authority to review unilateral platform termination practices that cause disproportionate harm to businesses or consumers under Section 5.
    File a complaint →

Provision details

Document information
Document
Cohere Usage Policy
Entity
Cohere
Document last updated
April 29, 2026
Tracking information
First tracked
April 30, 2026
Last verified
April 30, 2026
Record ID
CA-P-004177
Document ID
CA-D-00442
Evidence Provenance
Source URL
Wayback Machine
SHA-256
2937f674a79ab03784eab9a8774b7c807068d6f695cd81b3eb7bc9419a338c76
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Cohere | Document: Cohere Usage Policy | Record: CA-P-004177
Captured: 2026-04-30 06:46:20 UTC | SHA-256: 2937f674a79ab037…
URL: https://conductatlas.com/platform/cohere/cohere-usage-policy/account-suspension-for-policy-violations/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

Other provisions in this document