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Special Approval for Sensitive Use Cases

High severity Medium confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
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Recent governance activity Cohere recorded 4 documented changes in the last 30 days.
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Document Record

What it is

Beyond standard approval, developers building applications in healthcare, legal advice, products for minors, or systems that make important automated decisions about people must go through a separate, elevated review process before deploying.

This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision creates a distinct compliance tier for applications with elevated risk of harm, meaning developers in these categories cannot proceed based on standard approval alone and must proactively initiate a special review with Cohere.

Interpretive note: The specific procedural steps and criteria for special approval are not detailed in the document, creating uncertainty about what constitutes sufficient compliance with this requirement.

Recent Activity

This document changed recently

High May 24, 2026

The updated policy removes all substantive acceptable use requirements that were previously posted and enforceable. Users no longer have a referenced standard defining what conduct is prohibited on the platform. The removal of enforcement procedures means users cannot verify what conduct may trigger access restriction, suspension, or termination. The elimination of the child safety and sexually explicit content prohibitions from the posted policy creates uncertainty about whether these protections remain in effect through other terms or have been abandoned.

View change record →

Consumer impact (what this means for users)

Individuals who interact with Cohere-powered health, legal, or automated decision-making applications benefit from this provision's requirement that such applications receive heightened scrutiny before deployment; minors are specifically identified as a protected group requiring additional safeguards.

How other platforms handle this

Yelp Medium

We may modify the Terms from time to time. The most current version of the Terms will be located here. You understand and agree that your access to or use of the Service is governed by the Terms effective at the time of your access to or use of the Service. If we make material changes to these Terms...

Afterpay Medium

If you choose to open an Account, Afterpay may send you SMS messages. You agree to receive SMS messages at any time of day to each telephone number provided by you to Afterpay, regardless of whether such telephone number is on a corporate, state or federal do-not-call registry. You certify, represen...

Meta Medium

Your use of the Llama Materials must comply with applicable laws and regulations (including trade compliance laws and regulations) and Meta's Acceptable Use Policy for Llama 3, which is hereby incorporated by reference into this Agreement.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
Developers must outline and get approval for their use case to access the Cohere API. Certain use cases require special approval, such as medical or health-related applications, legal advice, applications targeting or used by minors, and high-stakes automated decision-making affecting individuals.

— Excerpt from Cohere's Cohere Usage Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Medical and health applications engage HIPAA where protected health information is processed, as well as FDA guidance on AI-based clinical decision support tools. Legal advice applications may engage professional licensing regulations in applicable jurisdictions. Minor-facing applications engage COPPA in the United States and the EU AI Act's provisions on systems targeting vulnerable groups. High-stakes automated decision-making engages GDPR Article 22 rights regarding automated processing and the EU AI Act's high-risk AI system classifications under Annex III. (2) GOVERNANCE EXPOSURE: High. Deployment in any of these categories without special approval constitutes a breach of the Terms of Service. More significantly, in regulated sectors such as healthcare and financial services, deployment without appropriate safeguards may independently trigger regulatory violations that extend beyond the contractual relationship with Cohere. (3) JURISDICTION FLAGS: EU-based deployments in health, legal, and automated decision-making categories face the highest regulatory exposure under the EU AI Act and GDPR. US deployments involving health data face HIPAA exposure. Deployments involving children face COPPA and, in the EU, GDPR provisions on minors' data. California deployments may also engage CCPA's sensitive data categories. (4) CONTRACT AND VENDOR IMPLICATIONS: Organizations in healthcare, legal, or financial services procuring Cohere's API must ensure that special approval documentation is obtained and retained prior to deployment. B2B agreements in these sectors should include representations from the API customer that special approval has been granted and that required safeguards are in place. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should build a pre-deployment checklist that flags whether a proposed use case falls within any special-approval category. For health and legal applications, additional review by privacy counsel and, where applicable, clinical or legal subject matter experts is advisable. Minor-facing applications should be reviewed for COPPA consent mechanism compliance and age verification adequacy.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over deceptive or unfair AI practices in consumer-facing applications, including health and minor-facing products.
    File a complaint →
  • Hhs Ocr
    Health and medical applications built on Cohere's API that process protected health information may engage HIPAA, enforced by HHS Office for Civil Rights.
    File a complaint →

Applicable regulations

EU AI Act
European Union
California AB 2013 AI Training Data Transparency
US-CA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Cohere Usage Policy
Entity
Cohere
Document last updated
May 5, 2026
Tracking information
First tracked
April 30, 2026
Last verified
May 12, 2026
Record ID
CA-P-011004
Document ID
CA-D-00442
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2937f674a79ab03784eab9a8774b7c807068d6f695cd81b3eb7bc9419a338c76
Analysis generated
April 30, 2026 06:46 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cohere
Document: Cohere Usage Policy
Record ID: CA-P-011004
Captured: 2026-04-30 06:46:20 UTC
SHA-256: 2937f674a79ab037…
URL: https://conductatlas.com/platform/cohere/cohere-usage-policy/special-approval-for-sensitive-use-cases/
Accessed: June 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Cohere's Special Approval for Sensitive Use Cases clause do?

This provision creates a distinct compliance tier for applications with elevated risk of harm, meaning developers in these categories cannot proceed based on standard approval alone and must proactively initiate a special review with Cohere.

How does this clause affect you?

Individuals who interact with Cohere-powered health, legal, or automated decision-making applications benefit from this provision's requirement that such applications receive heightened scrutiny before deployment; minors are specifically identified as a protected group requiring additional safeguards.

Is ConductAtlas affiliated with Cohere?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cohere.