Cohere · Cohere SaaS Agreement · View original document ↗

Term and Termination

Medium severity Medium confidence Explicitdocumentlanguage Unique · 0 of 325 platforms
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Document Record

What it is

Either side can end the agreement with 30 days' notice, but Cohere can cut off your access immediately if you violate the agreement or its usage policies.

This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Cohere's right to immediately suspend API access upon a finding of policy violation means enterprise customers could experience abrupt service interruption without the benefit of a cure period, which is operationally significant for production deployments.

Interpretive note: The exact definition of material breach and the scope of the Acceptable Use Policy referenced as a termination trigger are not fully reproduced in the document excerpt provided; the operational impact depends on the AUP's current and future content.

Consumer impact (what this means for users)

The agreement permits Cohere to immediately suspend or terminate API access for material breaches or Acceptable Use Policy violations, which means enterprise customers with production workloads dependent on the API could face immediate service interruption without a grace period to remediate the issue.

How other platforms handle this

Anthropic Medium

I.2.a. Each party may terminate these Terms at any time for convenience with Notice, except Anthropic must provide 30 days prior Notice. I.2.b. Either party may terminate these Terms for the other party's material breach by providing 30 days prior Notice detailing the nature of the breach unless cur...

Lime Medium

Lime reserves the right to (a) modify or discontinue, temporarily or permanently, the Services (or any part thereof); (b) refuse any user access to the Services for any reason, including if Lime believes that user has violated this Agreement; at any time and without notice or liability to you or to ...

Segment Medium

Twilio may, without notice, suspend or terminate Customer's account and access to the Services if Customer violates this Agreement, including the Acceptable Use Policy, or if Twilio reasonably believes that Customer's use of the Services is causing harm to Twilio, its network, or third parties.

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▸ View Original Clause Language DOCUMENT RECORD
"
Either party may terminate this Agreement for convenience upon thirty (30) days' written notice to the other party. Cohere may suspend or terminate Customer's access to the Services immediately upon written notice if Customer materially breaches this Agreement or violates Cohere's Acceptable Use Policy.

— Excerpt from Cohere's Cohere SaaS Agreement

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Immediate termination rights for AUP violations do not directly implicate a specific regulatory framework, but for enterprise customers in regulated industries, abrupt service termination could create operational continuity obligations under financial services or healthcare regulations that require contingency planning. (2) GOVERNANCE EXPOSURE: Medium. The absence of a cure period for AUP violations creates operational risk for production enterprise deployments. The scope of what constitutes a material breach or AUP violation is defined by Cohere's Acceptable Use Policy, which may be updated unilaterally, creating a dynamic termination trigger. (3) JURISDICTION FLAGS: Customers in regulated industries (banking, insurance, healthcare) may be subject to operational resilience requirements that mandate business continuity planning for third-party service dependencies, including planning for abrupt termination scenarios. EU customers under DORA (Digital Operational Resilience Act) in financial services should assess this provision against DORA's third-party risk management requirements. (4) CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should negotiate for a cure period before immediate termination is triggered, and should document contingency plans for API service interruption. The reference to Cohere's Acceptable Use Policy as a termination trigger means that policy's current and future terms should be reviewed as part of vendor assessment. (5) COMPLIANCE CONSIDERATIONS: Enterprise customers should maintain documentation of their usage patterns against the AUP requirements, implement monitoring to detect potential violations before they trigger termination, and maintain business continuity plans that address the possibility of abrupt API access termination.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Cohere SaaS Agreement
Entity
Cohere
Document last updated
May 11, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 12, 2026
Record ID
CA-P-011561
Document ID
CA-D-00768
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
cf319db4fb54c8ae019dfe7b3515b554f5c486a7dd84bfbb5ce64abed79b18c3
Analysis generated
May 11, 2026 11:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cohere
Document: Cohere SaaS Agreement
Record ID: CA-P-011561
Captured: 2026-05-11 11:52:52 UTC
SHA-256: cf319db4fb54c8ae…
URL: https://conductatlas.com/platform/cohere/cohere-saas-agreement/term-and-termination/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Cohere's Term and Termination clause do?

Cohere's right to immediately suspend API access upon a finding of policy violation means enterprise customers could experience abrupt service interruption without the benefit of a cure period, which is operationally significant for production deployments.

How does this clause affect you?

The agreement permits Cohere to immediately suspend or terminate API access for material breaches or Acceptable Use Policy violations, which means enterprise customers with production workloads dependent on the API could face immediate service interruption without a grace period to remediate the issue.

Is ConductAtlas affiliated with Cohere?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cohere.