This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes clearer expectations around data retention and deletion for different user types. Enterprise Users now have explicit notice that their inputs and outputs are retained for 30 days. Trial Users and Researchers are informed the platform is not intended to process personal information. The policy creates a formal deletion request process for inadvertently included personal information, with Cohere committing to respond within one month normally or up to three months for complex requests. You can request deletion of personal information by emailing privacy@cohere.com.
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We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond...
"We normally respond within one month, or up to three months if your request is complex.Excerpt from Cohere's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The clause states: “We normally respond within one month, or up to three months if your request is complex.”
ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.
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